TeamSport Go Karting Docklands Reviews Summary

Track and Kart Experience

Pros:

• "Karts are fine but it's the track layout that makes the whole thing so good."
• "The track is fun but challenging."
• "Fantastic track. Very fast and some great slow chicanes/Hairpins."
• "The track is amazing and the karts are powerful and very well maintained."
• "Fast karts, great course, basically real life mario kart without the bananas."
• "Interesting course. One or two technical sections, with lots of fast driving around other parts to it."
• "Great track! 1st indoor kart track I've visited that has actual tarmac; nice and grippy."

Cons:

• "Kids recklessly driving spinning out and making the rest of the group in that session go through the yellow lights."
• "Two of the karts broke down in the final race of the Grand Prix which totally messed up the scoring."
• "Additionally, the race time was shortened due to some issues with younger participants on the track, with no compensatory extra time."
• "Yellow flags were waved almost the entirety of the two 15 minute sessions, meaning we did almost 30 minutes of driving at walking pace."
• "Paid for 15 mins but with all the stops and yellow and red lights... we only had like 10 laps."
• "Paid for 30 laps but we only been allowed to complete 26 as they are capped at 15min for each session."
• "Didn’t get a single full lap without a yellow or red flag."

Staff and Customer Service

Pros:

• "Humza was the most helpful marshall at TeamSport, he helped with me when I had a medical emergency in a calm and attentive manner."
• "Staff were very helpful."
• "The venue well decorated (plenty helmets/overalls on display used by some of the F1 greats) and the staff were friendly and helpful."
• "The staff are very helpful. Best customer service in a racing track ever."
• "However other staff members were incredibly helpful and lovely."
• "All the staff are friendly, helpful and welcoming here."
• "The staff were super friendly! Really patient and helpful."

Cons:

• "Very Unsafe Track, Staff on their phone, Staff not wearing Hi-vis, Fixing track while on green without hi-vis."
• "We were really disappointed with this visit. From when we arrived the staff were really rude and unhelpful."
• "So the track was nice but i think the employees were possibly some of the least friendly batch i have ever met."
• "The staff were rude and tried to lie about the fact we were driving ‘recklessly’."
• "The staff didn’t care or want to be there."
• "The staff inside the track were very rude to us for no reason at all."
• "Staff had no control and there didn’t seem to be enough of them."

Facilities and Amenities

Pros:

• "The whole place has a lot of racing flavour."
• "The building is very clean and tidy."
• "They have free lockers and very clean facilities."
• "It's clean and the helmets and race suits are of good quality."
• "Ladies changing room was clear with free use of locker facilities."
• "Great facilities – this just feels like a nice experience. From the reception to bar area, it just feels well run and well managed."
• "The venue is clean and comfortable."

Cons:

• "There was a lack of ventilation in the track area and the fumes made me feel sick."
• "There was also no soap in the ladies toilet."
• "The costume provided was ripped, not clean, and had an unpleasant odor."
• "The bar which wasn't clean like the rest of the site."
• "There were also issues with the lockers in that most of them didn't lock."
• "The suites are not always clean and you can get a sticky one."
• "Extremely bad smelling overalls, please do something about it, eg washing them properly."

Value and Pricing

Pros:

• "Prices vary for the session you book however there is always some form of deal on that makes the value very good!"
• "Will definitely return especially with the discounted race again voucher."
• "If you pick the right time/day you can find good prices!"
• "Additionally, the price was great for the whole experience and we will definitely be coming back!"
• "I think food prices are reasonable though, this is especially important because they don't allow food from outside."
• "Our pizzas arrived promptly after the last race."
• "Drinks were a bit expensive 2 slushies and a hot chocolate were just under £10."

Cons:

• "Definitely overpriced for what I experienced."
• "Infuriating that you also have to pay for balaclavas on arrival and it’s not covered in the booking cost."
• "The customer services was rude and I suspect that a) they were taking payments for more than the actual people allowed on track."
• "For the price we paid, this was an average experience."
• "Overall, I would never recommend London Docklands race site to anyone."
• "food was super tasty, hot- only complaint would be chip portions were extremely small id say they got 6-8 chips each if that - they are chunky but not enough."
• "The worst experience ever. Huge delays of our race and too many red/yellow lights!"