Polo Bar - 24 Hour Great British Cafe Reviews Summary

Atmosphere & Location

Pros:

• "The restaurant is cozy, so sit in a corner (it has down stairs as well as top floor) and enjoy the delicious food and your hot beverage."
• "Atmosphere great!"
• "The second floor offers a relatively spacious and well-organized atmosphere, while the first floor feels cramped with limited table space."
• "But go upstairs and you'll generally find things a little calmer."
• "The place is small and it can feel slightly crowded when seated however it is a really good atmosphere!"
• "Small and cosy place. Conveniently located next to train station."
• "It has an old-school diner feel with the decor and the big red booths."

Cons:

• "Not worth your time or money, this place."
• "It is a bit of a tight squeeze if you have hips and thighs, but there are some pretty accommodating options available."
• "The place is cramped and noisy though and that's why I don't recommend it in particular."
• "It was a tad cramped inside so it wasn’t the most comfortable restaurant to be at."
• "So many stairs really difficult to climb them with luggage..."
• "A bit narrow in places so would recommend seating by windows or in a booth and out of the main walkway area."
• "Very tight space and squashed like sardines."

Service

Pros:

• "The staff is friendly, helpful, and quick on their feet."
• "Great service from Renee and another gentleman on the second floor."
• "Really friendly, hospitable and humble guy, who is always ready to serve and help with anything."
• "The staff were lovely and welcoming."
• "Friendly staff will invite you to the table and take your order."
• "Milly was wonderful, incredibly attentive and never made me feel like I was asking for too much."
• "Our server Rosie was second to none."

Cons:

• "Wasn't a fan.... Servers were rude and the food was meh."
• "Went here last weekend to get some brunch and we were served by a very rude & sassy waitress."
• "The staff and manager rush you to order to quickly kick you out because it's apparently a weekend."
• "Would give less than a 1 star if possible. Horrible staff, manager is disgusting."
• "All other staff were very rude and obviously didn’t want to be there or want any customers there."
• "Very rude, miserable short waiter kicked us out saying he needed the table back."
• "The worker/waitress on the middle floor was really rude to the point where a couple got really annoyed with her and left."

Food Quality

Pros:

• "Visited recently for brunch and dined in. The food was plentiful, hot and flavoursome and service time was ok."
• "Food was nicely cooked, staff were friendly and it was great value for money."
• "Best traditional English breakfast I’ve ever had! It was really tasty, and the Ambiente was really awesome!"
• "Food was banging! I got the poached eggs and avocado light bite amd damn it was good."
• "Everything on the plate was cooked perfectly."
• "The food is GREAT!! The portions are so good and you get your money’s worth from it."
• "The food was tasty and cooked perfectly; a proper full English breakfast!"

Cons:

• "I was a bit disappointed in the oreo milkshake as it tasted more like chocolate milkshake rather than oreo."
• "Partners pulled pork fries had this horrible overly garlicy mayo on them. Pork was obv not fresh either."
• "The mac and cheese was not worth any penny due to the strong smell and their glasses were stinking off egg."
• "The English breakfast was a bit disappointing. Toast was burnt and ingredients didn't seem very high quality."
• "Food was not good and not fresh."
• "We had the awardwinning pancakes.... i really have no idea why they say award. It was dry and tasteless."
• "Food was the most saltiest thing I have ever eaten."

Value & Convenience

Pros:

• "Another big positive is this place is open 24/7 so you can get food anytime you want…"
• "Although the place looks like a tourist trap, they have decent food at reasonable prices."
• "Good food and reasonable prices."
• "The food, the atmosphere, the staff! Quality price is crazy, in the heart of london, delicious food at very normal prices!"
• "Well-served portions and reasonable prices."
• "The first thing that springs to mind when going here is value for money."
• "The food was great and the prices are pretty fair for London."

Cons:

• "Quite expensive! But they make a good Manhattan!"
• "You need to apologize! Racist restaurant owner is judging a properly dressed and friendly asian girl wrongly accusing her of being alcoholic/drunk."
• "Oh and crazy prices for what it is. Paid £48 for 2 cokes, 1 'American Burger' + extra hash brown, fries, pulled pork fries, mac n cheese balls."
• "An expensive brunch for a vegan and not worth it."
• "But the prices definitely reflect it's location and its 24 hour status."
• "Cool concept but price and what you get is not worth it."
• "A little on the pricy side."