La mia Mamma Hollywood Road Reviews Summary

Service

Pros:

• "Excellent services, amazing staff and management are very engaging even though the place was busy they still made a terrific effort to contribute to the mood of each & every table."
• "Maria, our server, was fantastic, attentive and kind."
• "Our waiter had such an excellent of wine knowledges and his recommendations were on the spot."
• "Staff friendly and professional. Antonio has been amazing all the time! Thanks for being so patient with us!"
• "Our server Habib who was super friendly and knowledgeable about the dishes whilst catering to our every need."
• "Both Maria and Habib were super friendly with a huge smile and sense of humour who made our evening double the fun!"
• "The staff is very kind and very helpful."

Cons:

• "We waited at least 20 minutes before someone came to take our orders."
• "When we finally got the attention of one of the waitress, he told us (very rude) that it was his second day of work and he didn't take orders."
• "We were then told before these guys had even finished their main course that they needed our table back despite the complete lack of urgency of any of the staff throughout the meal."
• "The service at every point of meal was abysmal - we had to ask for menus, to order drinks, to receive our drinks."
• "Service was slow as a 3 hour dinner is a bit overboard."
• "Avoid at all costs!!!! Terrible service and such rude staff."
• "The service was rude. When we asked questions about the menu we were snapped at angrily."

Food Quality

Pros:

• "Absolutely thrilled with our experience at La Mia Mamma. The food was delicious (cacio & pepe pasta was AMAZING)."
• "A wonderful, lively an entertaining atmosphere."
• "What a treat, incredible food, such welcoming staff and the atmosphere was incredible."
• "The food kept coming. And coming. Everything was exquisite and delicious and we were each content."
• "Honestly, as an Italian myself, this is what home tastes like: the food is so curated and everything tastes amazing."
• "The focaccia and gnocchi were truly some of the best we’ve ever had!"
• "The food was just incredible, and be prepared to be well fed as the set menu has plenty to offer!"

Cons:

• "Ordered from Deliveroo. My pizza came cold, did not have capers on even though I ordered the Napoli which is meant to come with anchovies and capers."
• "The food wasn't good, for sure not what the Italian food should taste."
• "The dessert was heavy and too sweet."
• "All 3 pasta dishes were over salted."
• "The seppie were a bit rubbery and flavourless."
• "The food was not delicious, over priced and the service was too slow."
• "The seafood ragu wasn’t fresh - the shrimp tasted frozen and then re-frozen and had this grainy texture."

Ambiance

Pros:

• "The atmosphere - Hollywood street in Chelsea, what could be better?"
• "Being able yo sit outside helped feel we were in Italy rather than west London."
• "The environment is cozy and clean."
• "The cozy ambiance provided the perfect setting for a night out with my friend."
• "It's got a lovely feel, wood fired oven for stone baked pizza al metro (or round if preferred), and decorated in an attractive rustic style."
• "The atmosphere was very inviting."
• "The atmosphere and hospitality was incredible!"

Cons:

• "As soon as I walked in the energy was off."
• "It was generally unfriendly and unwelcoming."
• "The restaurant was too noisy to even think and it doesn't matter where you sit, unless you are downstairs on your own, it's noisy."
• "It can be a bit loud though."
• "It really feels like a marketing trap and it’s not authentic Italian."
• "We weren't greeted when we walked in and we stood while staff were walking past us."
• "Food was good but service was slow, and the atmosphere wasn’t good."

Value

Pros:

• "The set menu is extremely good value and you will go home feeling very full."
• "I’ve never ate so much in London and for a good price considering that we also drank a lot too."
• "A selection of starters, a sharing board with desserts and a well deserved espresso were also included for £29, quite a deal."
• "If you take the menu it includes a drink, starters, main, dessert and coffee for 30 quid."
• "For 35£ we had aperil spritz, antipasti for 3, amazing pasta dishes, dessert, coffee."
• "Food was amazing with huge portions, great value for money."
• "We ordered the multi course deal for £40 and it was an absurd amount of food!!!"