"Security was good, staff outside and in were very helpful and polite."
"Good venue with knowledgeable and friendly staff, solid acoustics, a generally good view of the stage, and clean facilities."
"The attendants and bar staff were lovely."
"Their staff have kept me up to date and informed on every change including allocating more appropriate seating due to my disability and have gone above and beyond!"
"Staff is as helpful as they can be."
"Staff friendly efficient and helpful, including the cleaner we met."
"The staff at the roundhouse completely made my partner feel comfortable in a very understanding and non-condescending way."
Cons:
"Avoid the lady on the reception called Allesia."
"When coming into the venue some of the staff were quite hostile and it wasn't a nice environment."
"The bars in the arena were poorly staffed and the staff were inefficient and slow."
"Utterly useless staff more concerned with each other than anyone in front of the desk."
"Rude and abrupt and then she giggled at me."
"Staff were ok, a bit rude but I suppose to be expected for corralling five thousand drunk metalheads."
"The army of staff all concerned with chatting."
Facilities and Layout
Pros:
"The cloakroom was handy."
"Is easy to walk to, has plenty of places to eat nearby."
"The venue has a great look and feel, would recommend seeing a show here."
"Access via lifts for disabled persons & lazy people is provided."
"Sound is brilliant in the venue and the layout gives a good view wherever you are in there."
"The interior is so beautiful with great spots so you have a great view where ever you are."
"Very cool venue. Both standing and seated guests get great views of the stage."
Cons:
"For general admission gigs, there doesn't appear to be a designated area for disabled folks."
"An overly complicated ticketing process means no actual tickets."
"Being a round venue it meant the speakers were placed so that anyone in the sides couldn't see."
"Standing room only downstairs, on a hot summers day was very difficult to handle."
"The only real downside is that the main stage is on the first floor and there's only one staircase and a lift, so there's a bit of a queue to get out at the end of the night."
"Only drawback if you're up in the seats is the structural poles obstructing your view depending on where you sit."
"The floor is flat so if you're short like me good luck seeing much on stage, if I were to go back I'd pick a balcony view."
Accessibility and Convenience
Pros:
"Accessibility is fine as far as accessible toilets and a lift."
"The venue feels so personal and when you get standing tickets you can really get close to the stage and have a great time with the band literally a few meters away from you."
"The accessibility team at roundhouse London are amazing!"
"Even if you stand all the way at the back you can clearly see the stage."
"It’s very close to the station just a short walk."
"Perfect for mid-size gigs and conveniently located a couple of minutes from Chalk Farm tube."
"Very friendly and accomodating staff and only 2 minutes walk from Chalk Farm tube station."
Cons:
"Main points for the 3 star review relate to lack of women's toilets, rude staff, and the venue's phone policy or lack thereof."
"The venue has no problem with people taking photos and recoding throughout the performance which meant that I spent a large portion of a two hour set not being able to see the stage at all through a sea of mobile devices."
"The only problem I had in there is that they don't have tap water at the bar, so either you have to leave the concert area or pay for a can."
"Accessible toilets on each floor are needed, and there are never enough female toilets."
"If you're sat in Level 2, be prepared for a slightly restricted view due to the pillars."
"However, after the concert it is dangerous to leave, with only one exit and stairs down."
"The system for exiting the venue was an absolute shambles, hundreds of people creating a bottle neck through one set of doors and one staircase!"
Price and Value
Pros:
"The bar staff were really efficient."
"One of my favourite venues. Well run, great sound, fair bar prices for such a venue."
"Big space with large bars and zero queues to bars/toilets."
Cons:
"The bar was crazy expensive though, unless it was an accident; over twenty quid for a rum and ginger and a pint in plastic cups plus a packet of crisps?!"
"Drinks a little expensive but to be expected I guess at this kind of venue."
"However, I've deducted a star for the overpriced drinks."
"Insane drinks prices and not enough choice."
"The pints available taste gross and even made me and my girlfriend feel a bit sick!"
"But the ticket system is a debacle."
"The worst thing though is the sound, it is abysmal."
Atmosphere and Experience
Pros:
"What an amazing venue! Great architecture and incredible schedule of events."
"The huge space creates a great atmosphere and ambiance."
"The Roundhouse in Camden is undeniably a concert venue like no other, casting an enchanting spell on its guests."
"The atmosphere inside the Roundhouse is always good."
"The atmosphere there is always really vibrant and exciting."
"A truly fantastic venue that sits at the heart and soul of London's creative and performing arts culture."
"The Roundhouse is so beautiful and relatively 'small' which makes concerts more intimate and enjoyable!"
Cons:
"It was really hot so they could have done slightly better with the ventilation but overall a good venue."
"The show started almost an hour late and there were not enough chairs provided."
"I wouldn't come back here even if Nirvana returned WITH Kurt and announced this place for the London show."
"Seems like a poorly organized place for this kind of event."
"It's a shame because it's a great venue, but tarnished by absolutely abhorrent wait times and awful, AWFUL customer service."
"The entry and queuing system is an absolute shambles and urgently needs addressing."
"The queues to get in were really long too, took an hour to get in."