Fat Hippo Birmingham Reviews Summary

Food Quality

Pros:

• "I genuinely cannot remember the last time I had a burger this good."
• "The buttermilk fried chicken in the burgers is under seasoned but the portion sizes were decent."
• "Absolutely amazing food (as always), and fantastic service from Michael!"
• "In my opinion the best burger in Birmingham, the prices are great and the food is top quality."
• "That was probably the best vegan burger I've had in ages and the fries and onion rings were perfectly cooked and crisp."

Cons:

• "The chicken thigh was brown, greasy and not easy on the stomach. The cheese wasn't melted properly."
• "The burger was a bit dry and didn't taste great. The onion ring batter was enormous and just way too oily."
• "Food came drenched in oil and they won’t give me my refund."
• "Burger taste was average compared to most places, milkshake was pure syrup and not great."
• "The beef burger was overcooked and dry but the chicken burger was nice."

Service

Pros:

• "The staff are attentive and the food is amazing."
• "Was warmly greeted and seated straight away."
• "Great customer service was amazing with friendly staff."
• "Staff were friendly and attentive."
• "The service was great, well looked after by Michael with some great recommendations!"

Cons:

• "Waited over 45 minutes to receive our food for a table of 5."
• "Waitress seemed to lose interest and we had to call a few other staff for service."
• "The service of asking what you would like was pretty slow."
• "Staff seem uninterested, not switched on."
• "Sadly had to wait 1 hour and 20 minutes for our food."

Ambiance and Atmosphere

Pros:

• "The place looks great and is really clean."
• "Great range of ales and beers, along with the expected array of interesting beef and chicken burgers."
• "New place, decent prices for Birmingham."
• "Really nice decor and a nice atmosphere."
• "The atmosphere was vibrant, luko and the team were run off their feet yet the service did not drop."

Cons:

• "It's not much to look at when you go in..... quite small and basic."
• "Music very loud and difficult to hear each other."
• "Place just seems like one for the gram without backing it up with flavour."
• "The restaurant was busy but still had tables left so wasn’t sure why there was such a rush?"
• "The restaurant was louder than the Briar Rose adjacent to it."

Value for Money

Pros:

• "All this food, 1 beer and an alcoholic milkshake for less than £50."
• "Great portion size and value for money."
• "Very good selection of beers, and food. Opted for the festive burger Chicken, Beef and Pork stuffing it was amazing."
• "£7.50 for burger and chips which is great value compared to competitors."
• "I had an amazing meal, the burger was great, well built, delicious, I've upgraded the fries to dirty fries, they were not stingy with the sauce or the bacon on top, and had a beer, all in all a little under £ 20."

Cons:

• "Food was not great, burger was a bit dry and didn't taste great."
• "Prices at the higher end for the concept, but chips included."
• "Paid £50 in total, feeling ripped off and angry. Will not be returning."
• "Over an hour wait for the blandest food you’re ever likely to taste. Save your money and time."
• "Disappointed with fat hippo second visit to this restaurant and over 1 hour wait for food to come out when arrived was just warm."