MakHalal Hall Green Reviews Summary

Food Quality

Pros:

• "The burger tasted lovely and was made fresh including the smash patties."
• "Our smash pattie burgers (smoked smash and superstar smash) and kids chicken strip tasted amazing!!!"
• "The chicken sizzler pizza is one of the best I’ve ever tasted!"
• "The food was eye-catching, healing, pain-busting."

Cons:

• "Food is usually cold and burgers are always undercooked."
• "The burger I ordered was flat and underwhelming."
• "Burgers were almost completely white and raw, I might as well have gone to the butchers."
• "The burger doesn’t taste as good as ladypool road branch, sauces out of stock."

Customer Service

Pros:

• "Qasim was very polite and friendly, gave kids lollipops which was very thoughtful."
• "Excellent experience at Mak halal Stratford road hall green, staff were very polite and friendly."
• "I was served by Bilal. Excellent customer service."
• "I had a great time eating at your restaurant, your staff were committed to great service and were friendly."

Cons:

• "Very rude manager! The customer service is absolutely appalling and managers attitude is absolutely disgusting!"
• "I had a disappointing experience at MakHalal. The burger I ordered was flat and underwhelming."
• "Really disappointed with how me and my friend were treated over a topping."
• "Very disappointed at the lack of customer service. We asked for a simple amendment to a burger but the manager refused and was rude over a few Doritos."

Variety

Pros:

• "For the first time I visited Mak Halal. I was surprised to see the variety full menu of burgers. Just amazing."
• "With so many variations of burgers and sandwiches, we were confused about what to order."
• "Great selection of burgers. Cheap and cheerful to gourmet burgers."
• "Amazing food! Firstly the customer service was so wonderful and helpful making the experience that much nicer."

Cons:

• "There a lot of other burgers available, maybe a little too much, it can be quite overwhelming."
• "Unfortunately this was the only nearby place open past 12am."
• "We asked for a simple amendment to a burger but the manager refused and was rude over a few Doritos."
• "So when this franchise branch opened in hall green it was nice, but then slowly over time like a lot it’s started to lack."

Delivery Service

Pros:

• "I usually have deliveries from here on Deliveroo and their food and service is great."
• "Always receive the best service! Food is always made properly."
• "Ordered pizza and a few burger meals. Delivery driver named Abdul from Deliveroo delivered the food in an atrocious state."
• "Food and customer service is excellent. Last night I had a very bad experience with Uber eats delivery driver, I directly complained to Mak Halal in Hall Green."

Cons:

• "Ordered via Uber Eats on Xmas Eve. Unfortunately delivery service was appalling the driver got lost."
• "Took 1h 30 minutes to deliver in a mile radius."
• "Unfortunately took 1hr and 3 mins for my pizza. Was promised 15minutes."
• "Ordered from here today, fries, nuggets, chicken strips, and the royale burger. The food was very disappointing."