The Crown Reviews Summary

Category: English restaurant

Address: Norton Rd, Iverley, Stourbridge, DY8 2RX, United Kingdom

Phone: +441562886958

Rating: 4.4
based on 116 reviews.

Staff and Service

Pros:

  • "Staff were great, food was tasty as well as the drinks and the service was excellent."
  • "Daniel head of house is excellent at his job, looks after all his guests, staff are very attentive."
  • "Friendly, welcoming, and efficient staff with open fires to top off the festive experience."
  • "Amazing friendly staff and management."
  • "Staff were super attentive and friendly."
  • "Liked staff attention who were always there when you needed them."
  • "Staff very pleasant and helpful."

Cons:

  • "Massively average food and really inattentive, disinterested and what seemed to be quite unhappy staff."
  • "The staff looked a little inexperienced but were coping well enough (it was very busy)."
  • "When we told the waitress, she seemed to not believe us."
  • "Staff were friendly enough but had to be reminded of basics."
  • "We were a little concerned when we got there that your waitress didn't know anything about the lunch menu!"
  • "The chairs were dirty (lots of crumbs, hair etc)."
  • "Went on Friday 8th October witnessed a member of staff making a cocktail she stirred it up then tasted the stirring spoon...Absolutely disgusting."

Food Quality

Pros:

  • "Every course was as expected and delivered perfectly on traditional flavours and more."
  • "Our meals were all delicious I had the cod and it was so Tasty."
  • "Food excellent with attention to detail brilliant."
  • "Food was well served and good quality and reasonable portion sizes."
  • "Meat/seafood mains were cooked to perfection."
  • "The desserts were good! very good! the sticky toffee pudding and choc brownie - lush!!"
  • "The roast dinners were the best we have had at a restaurant for many many years."

Cons:

  • "Don’t get me started on the price of the drinks…."
  • "Maybe an area for improvement could be the presentation of the dishes."
  • "The tomato soup for starters... was a little bit spicy, to the point that I could barely taste the tomato."
  • "Food okay very overpriced however."
  • "Being a vegetarian there wasn't easy..when my veggie burger came it was cold in the centre & quite slimy."
  • "The beef was a little tough / fatty."
  • "Found the food to be under cooked and didn't even get the option as to how we wanted it cooked."

Ambiance and Environment

Pros:

  • "The venue was clean, tidy and the staff waited on guests arriving for the party, serving fresh juice and water as guests arrived."
  • "Amazing outdoor area with loads of heaters to keep you warm."
  • "Nice views and atmosphere."
  • "Still maintains some old charm but has recently undergone major refurbishments."
  • "The atmosphere in the pub is very relaxed."
  • "Lovely pub/restaurant, especially in summer sat outside, magnificent view."
  • "Beautiful building, decor and garden area with teepee out back!"

Cons:

  • "The toilet seats that are in desperate need of some attention (require adjustment along with the sticky horrid tables that need a sand and re varnish."
  • "There is one hell of a draft coming through those doors."
  • "Really, the only let down was the car park. Don't wear nice shoes as the mud will get everywhere."
  • "Worst point the large number of people allowed to congregate around the entrance and toilets which was social distancing at its worst."
  • "Their beer is the worst I have tasted, conditions outside were appalling, pestered by hundreds of wasps and the decking unsafe to walk on."
  • "Attended a fireworks event here too over bonfire weekend and it wasn't as you'd expect. There was a massive tree in front of where they set off the fireworks that disrupted the whole viewing area."
  • "No air condition inside the restaurant -so be ready to sweat on the hot day."

Value and Pricing

Pros:

  • "Cocktails were lovely and the 5 for £20 deal great value."
  • "30% discount offer for myself and my wife, we were happy to go."
  • "Amazing meal with family tonight, great value for money."
  • "Great value for the price."
  • "The food was excellent, served timeously and was very good value."
  • "Food was well price and very good, couldn't fault anything."
  • "Definitely a place to go ... more often. Fine dining, fixed price menu's, lots of specials and some amazing home made puddings."

Cons:

  • "Just glad I am not having my Christmas Dinner here."
  • "Tables a little small for 6 grown adults."
  • "Felt that it was limited in terms of choice for the mains and very over priced."
  • "Food a little pricey."
  • "Expensive for what you get - food was bland - cold and very unappetising."
  • "Over priced for what you get I came here for work xmas meal. The batter on the fish was over cooked, leaving parts uneatable."
  • "However, I personally think that £4 for a pint of soda with lime is daylight robbery."

Thanks! Your review is awaiting moderation.