"Amazing atmosphere- several different rooms with really different vibes."
"Great atmosphere, we loved the design and the music."
Cons:
"Food was great but service is a bit lacking as it’s such a large venue with so many tables to serve you don’t get much attention."
"The music is WAY too loud."
"Service was a bit lacklustre and inattentive; some of the staff appeared to be pretty rushed off their feet."
"Service wasn’t rushed which is a good thing as long as it’s attentive which it wasn’t, small things like cutlery not being replaced after a starter."
Food Quality
Pros:
"The menu offers a mouthwatering selection of Italian classics, and the food lived up to the hype."
"Their home made pasta was amazing and served like how it is supposed to be in Italy."
"Food quality: food is very well served and it’s truly delicious 🤤."
"The truffle pasta was very filling and the seafood pasta tasted great."
"We ordered several pasta dishes which were very rich in flavour and a cured meat pizza which I preferred the most."
"The truffle pasta is also extremely delicious, nothing goes wrong here."
"The pizza was good, but I'm not sure if the truffle should be more tasteful?"
Cons:
"Only the 1st floor of the restaurant has the nice art looking walls and tables. It's not that huge, so it's a good chance you will be seated somewhere else."
"The toilets are a little nasty and the music is WAY to loud."
"Unfortunately, the food was not at all enjoyable. If you like white carbohydrates drenched in extra oil, extra cheese, extra cream and extra butter, then Ave Mario will serve you well."
"The pizza was a little burned under, but the rest was good."
"The food here is excellent however the service is pretty hit or miss."
Service
Pros:
"Service was great and personnel really friendly."
"Service: we had an amazing experience as the waitress had a really nice, energetic attitude same as other waiters."
"Came here a month or so ago for a work meal and today came back with the family. Very friendly and helpful staff."
"The staffs were well trained and professional, I asked for a rare steak, it came to be medium and I did not take that much into account since it tastes very good."
"Really nice staff, so polite an attentive."
"The service was fast and very friendly and the food was good."
"The Carpaccio was very good, as was the polenta."
Cons:
"Also minor point but felt very odd, the toilets were very far away!"
"Booked a table here, as they’re dog friendly. The two staff members at the entrance were laughably rude and unengaged, like a cliched comedy sketch."
"As enthusiasts of Big Mamma restaurants, we entered with high expectations, drawn to the lively ambiance and robust menu. Unfortunately, our evening was marred by a series of disappointments."
"The food here is excellent however the service is pretty hit or miss."
"fairly tasty food, but did take a while (it was reasonably busy, so can’t fault that too much). service was a bit lacklustre and inattentive."
Value for Money
Pros:
"What's even better is that the prices are incredibly reasonable for the quality of food and service you receive."
"Value for money: I will say that it is a premium restaurant that you should book a table a few weeks in advance."
"The food was incredible and there was a wide range of drinks on the menu."
"The food was incredible, and the price was affordable for a high-quality Italian meal in London."
"Great value for money, especially considering the quality of the food and the atmosphere."
"Very good value for money given the quality of the food and the ambiance."
"The prices are standard for a proper restaurant in Central London."
Cons:
"The tiramisu was great but much smaller than you’ve seen on social media."
"The prices are a bit on the high side, especially considering the portion sizes."
"The food is good, but it's quite pricey for what you get."
"The food was average but poor considering the price."
"The service charge is quite high for the service you get."
"Service wasn’t rushed which is a good thing as long as it’s attentive which it wasn’t, small things like cutlery not being replaced after a starter."
"Very expensive for the quality of food and service received."