The River Café Reviews Summary

Category: Restaurant London

Address: Thames Wharf, Rainville Rd, London W6 9HA, United Kingdom

Phone: +442073864200

Rating: 4.3
based on 309 reviews.

Food Quality

Pros:

  • "Phenomenal food. Amazing ingredients showcased brilliantly."
  • "Food was exceptional, and the service as perfect was invited to take as many pictures as I liked, too, even though it was packed."
  • "Great, creative Italian food."
  • "The spaghetti with botarga and lemon was delicious."
  • "Lobster as starter - superb!!! Turbot or pidgeon - absolutely fantastic!!!"
  • "The Ravioli and pesto was incredible, and the almond/strawberry tart is one of the best desserts I've ever eaten."
  • "The lobster risotto was good."

Cons:

  • "Overall the food was bland and uninspiring."
  • "The food was alright... but if you are paying top dollar you expect top dollar food, so it was incredibly underwhelming."
  • "Foods were bland overall when it comes down to flavour and seasoning."
  • "The food really is unjustifiably expensive and so dull."
  • "Approximately £37 for a plate of ravioli that did not taste like anything, and approximately £57 for fish is a robbery."
  • "The food was surprisingly lack lustre."
  • "The food was just not very good."

Service

Pros:

  • "The service was however professional yet personable and I enjoyed being able to see the entire kitchen."
  • "Our server, Louie, was so delightful, helpful, and attentive."
  • "Service is very good, although I would agree it feels a little busy."
  • "Service was excellent, kudos to our waiter Max who was so attentive and tuned in to his customers’ needs."
  • "The waiting staff were brilliant."
  • "Friendly service. Excellent."
  • "Great service, a friendly smile from everyone there."

Cons:

  • "We only ever got asked once at the beginning of the meal if we wanted a drink."
  • "Our waitress was incompetent, service was poor and definitely not appropriate considering the amount of money we spent."
  • "Poor service, was rushed the entire meal to order and eat quickly."
  • "The waitress that served us was rude."
  • "Service was very mediocre (at best!)."
  • "Service was pretty amateurish. Very little experience with fine dining serving methods."
  • "The service was appalling."

Ambiance

Pros:

  • "This is a very special place. First of all, you have incredible views, it’s a quiet place, cause it’s in a residential zone."
  • "You can feel the night is about to get good when you walk into the doors and are greeted by beaming smiles, warmth of a kitchen and the aroma of butter and garlic."
  • "The staff was outstanding, the ambiance is great."
  • "I loved the decor and it felt instantly very singular compared of all the many restaurants I have dined at across the city - clean, fresh, fun but also reminiscent of a cool bar in a late 90s/early 00s rom com."
  • "Great atmosphere in general."
  • "The garden is really nice."
  • "The place is also really cool and has lovely outside seating."

Cons:

  • "The inside is very casual, quite badly decorated and feels like a canteen."
  • "I also thought the atmosphere was surprisingly corporate and lacked character."
  • "Given the reputation and prices, I had much higher expectations and everything about this restaurant is a bit of a let down; the atmosphere is like a cafeteria, it’s very noisy."
  • "Interiors and ambiance were reminiscent of a cheap cafeteria."
  • "The restaurant interiors are old with a long 90s style bar which just felt weird."
  • "Interior decor looked like some cheap cafe."
  • "Blue carpet looked cheap and tacky."

Value for Money

Pros:

  • "The set menu is reasonable for the portion and the taste."
  • "Although pricy, it will always be a place to return to for special occasions."
  • "It's expensive but absolutely worth the money."
  • "Even though the food was tasteful, I still think the prices were a bit too high."
  • "The whole experience was well worth the high price tag."
  • "Excellent fish entrees, but pastas while excellent, are a touch small though. Pricey but you get what you pay for."
  • "The food was delicious- fresh and great flavours."

Cons:

  • "The food is lovely but so is the food at our local Italian restaurant which does not charge £45 for main courses."
  • "It is a great place for a special occasion and the food is good, but it is expensive and overpriced."
  • "The price is ridiculously expensive compared to the quality of the food."
  • "Bill was almost £100 per person for an entrée, a main, dessert and a glass of wine."
  • "No idea how the pricing structure works here but genuinely amazed that they think £14 for an affogato or £58 for lamb and chickpeas is justifiable in any way!"
  • "£300 for lunch for 2 people. 2 starters, 2 mains, shared a pudding and a cheese board with 3 tiny pieces of cheese which cost £18!"
  • "It’s highly overpriced in my opinion (24£ for a mini pizza, 25£ for a soup, up to 50£ for a main)."

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