The Princess Of Wales Reviews Summary

Service

Pros:

• "Harry was a very attentive and friendly waiter, always making sure we had everything we needed."
• "Great, kind, caring staff who are all very knowledgeable about the foods and drinks served."
• "Staff are efficient and happy."
• "Very good pub, amazing garden with efficient and competent staff to serve you."
• "Staff are attentive and friendly."
• "Staff always lovely and have taken hold care to make you feel safe amid covid period."
• "The staff couldn’t have been friendlier or more professional considering how rammed they were."

Cons:

• "The staff on Sunday stayed hidden behind the bar and were focused on looking at their phones rather than being attentive to customers."
• "For a second time in 12 months have found the venue to be very unaccommodating."
• "I didn't understand why we were asked to move-it wasn't clear if it was a booking or something to do with covid safety."
• "Improvement, where do I start."
• "The staff are all young girls who stand around chatting to themselves and we had to literally shout to get their attention."
• "Lazy staff, not attentive at ALL."
• "No one ever APOLOGISED or said SORRY."

Food Quality

Pros:

• "The food was fantastic- incredible gravy🫶🏼"
• "The food was amazing and I was really happy after eating here!"
• "The food was lovely and a generous portion."
• "The desserts are also a must, our party would recommend the ginger cake the most!"
• "The food was really tasty. My partner and I, had the fillet steak, which melted in our mouths."
• "Lunch was served quickly and hot and it was delicious."
• "Fantastic meal - we had the steak and ale pie, sea bass and steak, along with seafood starters and everyone was agreed that the food was excellent."

Cons:

• "The mussels were completely cold. Two burgers uneatable."
• "Had a meal today, waited over an hour for it to arrive (wasn’t told there was a wait for food) and all 4 of our meals were overcooked."
• "The food has seriously deteriorated in the past few years."
• "Children's portions oversized and way over seasoned."
• "Food was averagely priced for the area and distinctly average."
• "The children's menu only had three choices."
• "The wine we got (Malbec) was awful."

Ambiance

Pros:

• "It was lovely to see a very dog-friendly place and all dogs were well behaved and not annoying at all."
• "Charming pub inside and out."
• "Princess of Wales has a lovely atmosphere."
• "There is a very cozy atmosphere inside for those rainy afternoons and a gorgeous large outdoor patio for when the sun shows it’s face."
• "Fantastic outdoor area open all seasons! Heating and blankets provided in the cooler climes!"
• "There’s plenty of seating inside and out, which is a bonus, with much of it covered/heated outside."
• "The place is really cosy and the garden is great at all times, Harry has always been a delight."

Cons:

• "Garden area was cramped and claustrophobic - too many chairs in small area."
• "Poor selection of food for vegetarians and vegans, what has happened here."
• "We didn't request a table outside because it's September 27 and 11 degrees and windy."
• "Only niggle was the £4.50 cost for a tiny pot of chips!"
• "I would improve probably the allocated area inside: it was lovely but since we were buffet, many of us stood and we were in a passage area, we were probably annoying to customers and staff sometimes, being always in the middle."
• "Dog Friendly!!! Which is such a vibe."
• "Outrageously expensive at £90 for two people."