The Princess Of Wales Reviews Summary

Staff Service

Pros:

• "I watched him being not only efficient, but extremely gracious with the clients."
• "The young chap behind the bar was extremely welcoming, sorted a table for us as a 3 and was cheerful, friendly and helpful throughout."
• "Very good service. Staff are friendly and drinks are great."
• "The staff here are very friendly and it is easy to order food."
• "Friendly bar staff and quick service, even as the pub was responsibly busy."
• "The staff was friendly and helpful."
• "Very lively atmosphere, good beer and helpful staff."

Cons:

• "Visited on Thursday 24th March we ordered drinks and asked about a lunch offer that was advertised. The girl behind the bar was extremely rude and walked away and turned her back to me."
• "Absolutely disgusting service! Ordered a bottle of prosecco and it was warm."
• "Great place decent food and horrible customer service from the bartender."
• "Despite this pub offering a good selection of craft beer which you don't find anywhere else, the customer service is appalling."
• "Service was friendly but slow (looked like they were understaffed)."
• "Waitresses are lovely but terrible experience. After 45 minutes of waiting for our meal, we were told that the kitchen never informed them that one of our meals had run out for the evening."
• "The service was absolutely woeful: the barman sized us up and down as we walked in, already fixating his hostile glare upon us."

Atmosphere & Location

Pros:

• "Lovely little historic pub."
• "For the centre of town, this pub has a real local atmosphere, in a very inclusive way."
• "The atmosphere is good and you can leave five minutes before your train is due to leave from Charing Cross and still catch it."
• "Friendly pub with an emphasis on intimacy. Comfy sofas and chairs along with good beers make this a great after work venue."
• "A good place to hang out with your coworkers after hours. Good atmosphere and fairly alright music."
• "Good old fashioned pub. Its location means it attracts an eclectic crowd."
• "The Princess of Wales has a very relaxed but lively atmosphere and a wide choice of drinks, recommended for social meeting and a drink."

Cons:

• "As it’s right next to the station they get a lot of overly drunk people coming in and out which they can’t really control."
• "Canned music very loud and completely unnecessary."
• "No atmosphere, terrible music, badly lit... just go somewhere else."
• "Due to the lack of natural light it does feel a bit dark in here but cosy nonetheless."
• "Not much room, and the afterwork drinkers can be a bit irritating."
• "The whole place had the atmosphere of a morgue. Avoid like the plague."
• "Shouting to be heard = terrible conversation."

Food & Drink Quality

Pros:

• "The beer and food are on point and not overly priced considering the location."
• "The fish was light and crisp while the steak pie had a great flavor, try the calamari as a starter, cheers!"
• "Food was great, especially the steak pie."
• "Beer is excellent! Food delicious!"
• "The desserts were amazing as well...the Sticky Toffee pudding was worth every calorie."
• "The fish and chips are the BEST."
• "Food was absolutely fantastic, I got the fish and chips and my friends got the chicken burger thoroughly enjoyed my time here."

Cons:

• "Unfortunately the meat inside was poor for quantity and quality. The vegetables served with the pie had clearly been around for several hours!"
• "Food was cold and took WAY too long to arrive."
• "Pop in after remembrance at the cenotaph. Food was poor to average it was all microwaved. Worst still was the glasses that were dirty."
• "Went there for lunch and the hamburgers and fish and chips were mediocre and not tasty at all."
• "The food tasted like my granddad's ashes, the 'beer' is washed down and doesn't even come close to standing up to European standards."
• "Fish and chips has the most minute serving of mushy peas (about 2 teaspoons). Disappointed."
• "Extremely overcooked hamburgers made of bad quality meat."

Value for Money

Pros:

• "Great Beer including Brewdog, Camden Hells and MeanTime. And at a good price!"
• "Service was friendly. Prices were reasonable."
• "Managed to find a pint of cask beer for £3! And it was pretty tasty."
• "Nice pint of Guinness (£5.85 which is rather good for Central London)."
• "We had a lovely meal all for £28 and then a round of drinks for £9! Very good considering it’s London!"
• "Food was absolutely delicious and fresh, really quick service and we got a welcome discount to top it off!"
• "Very good quality pub food, excellent service."

Cons:

• "£6.50 a pint of Guinness."
• "It was not worth the money it cost."
• "This place is a total ripoff for cocktails. Never going back there."
• "Floors and tables were sticky, drinks were expensive but tasted cheap and toilets smelt like raw sewage."
• "On top of this, they automatically charge a 10% service charge - first time I see this for an average pub. Very cheeky."
• "Even my partners mojito was tasting weird, this place is a total ripoff for cocktails."
• "Just been refused service for not using hand sanitiser when I explained I'm allergic!"