Maison François Reviews Summary

Service

Pros:

• "Exceptional service. Friendly, attentive and knowledgeable."
• "The service was attentive and polite too."
• "Service is at 'they have thought of it before you did' levels."
• "The staff is friendly, knowledgeable, and attentive, always eager to ensure that every guest has a memorable experience."
• "Staff are incredibly attentive, professional, and friendly."
• "Service was great. Food was fabulous."
• "The staff were very professional and welcoming, and I really appreciated the way they interacted with each other, spreading the good mood."
• "Fantastic dining room, lovely wine list and a brilliant menu."

Cons:

• "But unfortunately the main service staff for us seemed arrogant and unprofessional."
• "Service was polite but not very attentive."
• "The one slight (very minor) issue I had was that the waiters and waitresses were lacking some energy or enthusiasm."
• "The service and atmosphere were good but we were disappointed in the food."
• "Shockingly Inflexible and Utterly Disrespectful."
• "Service was not what I would expect in a French restaurant (actually nobody spoke French!)."
• "Service was prompt, what kind of French restaurant doesn’t give you bread for the table?"
• "Food was fine but nothing special and service not professional."

Food Quality

Pros:

• "The food was great, the service overall was good, and the restaurant itself was beautiful."
• "The open plan kitchen is large and was a joy to watch. Each dish was extremely well crafted."
• "The food and ambience are impeccable. Highly recommend the anchovy and chestnut cakes."
• "Exceptional food, service & atmosphere. I enjoy everything that I ordered."
• "The food here was 10/10 - especially the cheese gougères and surprisingly the Provençale tomato salad which balanced out all the strong flavours of the mains."
• "The food was amazing, very well cooked and served quite quickly."
• "The food was lovely. Service was excellent."
• "The food was excellent, and although busy the restaurant was welcoming and well presented."

Cons:

• "The oyster and prawn were okay, however, the beef is overcooked and tasted bitter, and the pork is too fat so leaving the dish feeling greasy."
• "The dessert itself looked nicer than it tasted."
• "The escargot, lardons, bone marrow flatbread was a little underwhelming due to the small size and lack of punchy flavours."
• "Service was not what I would expect in a French restaurant: we received our appetizers and had to wait 15 minutes before we were served our wine."
• "The food doesn't deserve anything above 2-3 stars for this price."
• "Our starter of panisse and crudités was laughable - I think we paid either £9 or £12 for 4 burnt and dry panisse fingers."
• "I ordered the Sunday menu and a glass of wine (French Carbernet) The food was nice, but the dessert is too sweet for my preference."
• "Below average. Had breakfast there with work team. You are paying for the decor and the pretentious atmosphere, not the food."