Brewhouse & Kitchen - Highbury Reviews Summary

Service

Pros:

• "The staff were extremely friendly."
• "The staff are generally great!"
• "Staff were welcoming, helpful and went the extra mile."
• "The staff was always very friendly and helpful."
• "The staff were really helpful."
• "The service was good, although it was busy, there were plenty of staff on so I didn’t have to wait long to be served."
• "The service friendly and prompt."

Cons:

• "Staff is not friendly either, especially one of the waitresses is quite rude."
• "Upon arrival there was no one around to seat us. I had to ask at the bar a few times before anything happened."
• "After waiting 45 mins, we asked at the bar and were rudely advised that the kitchen was closed."
• "The bar staff were just chatting to each other in a huddle and made us wait to be served."
• "Service was very slow despite we ordered our food in advance, it took them half hour to serve drinks and one hour to come with the mains."
• "Service is on the slow side."
• "Unfortunately, the service was terrible."

Food Quality

Pros:

• "The food was also great, accomodating to both gluten free & vegan."
• "Food is excellent with a good range and has always been great."
• "The food was fantastic as always and at a very good price!"
• "The food/drinks were lovely."
• "The food was noteworthy and the ambiance is casual."
• "The food is great and the staff are always friendly."
• "The chips and fish were tasty as well."

Cons:

• "The Eton mess looked like they just slapped something on a plate from a ready made dessert from Tesco’s."
• "Cold, Rude and Poor quality."
• "The food here is inedible. I ordered a MEDIUM 7oz steak and what I got is a rock-hard steak that’s totally inedible."
• "Food was tasteless and cold. Very overpriced for standard pub food."
• "The vegan desert arrived with a dairy free sauce (not very vegan) good thing we asked so they brought it back without the sauce."
• "The hamburger and Sunday roasts was good but very small portions, and the desserts look like they came straight from the supermarket."
• "Good beer and nice staff. Food is hit and miss - beer can chicken was quite nice, Sunday roast was pretty bad."

Ambiance & Facilities

Pros:

• "Booked the Taproom for a birthday event and the space was perfect."
• "Nice pub with great beer brewed on site."
• "The place looks great, fascinating almost, great quality beer as well as a huge variety of choice."
• "Really chill place with an amazing decor and the selection of beers is amazing."
• "The atmosphere of the pub was simply outstanding, creating an inviting and vibrant ambiance that enhanced the entire evening."
• "Beautiful terrace outside with nice tables, cosy benches covered in cushions, plenty of seating space."
• "The bar is nice, downstairs inside, upstairs and a large outside area."

Cons:

• "Every time I have been there on an Arsenal match day, none of the screens are featuring football matches being played on Saturday lunchtime."
• "Seeing a mouse just running around between the tables put me off a little bit."
• "However, there is no space heaters outside, it was incredibly cold and we all ended up getting sick from being out in the cold."
• "We were near the door and thankfully realised before we sat down that sofa was soaked through by rain coming in from the roof above."
• "Outside seating area a bit scruffy. I had to clean the seats and table myself. Litter everywhere."
• "Overall the bar does feel a little enclosed due to the lack of natural light."
• "Toilets are disgusting with no toilet roll or hand soap."

Value for Money

Pros:

• "Amazing value for money and such a fun thing to spend time and money on as you get two hours of gin tasting and history, along with a meal."
• "Definitely well worth doing and great value for how much you get."
• "Great value and would 100% recommend!"
• "Very fairly priced too."
• "The food is decent, and good value (especially on Mondays; £10.99 for a burger & pint)."
• "Marvellous place, great selection of the own beers and a flight of three third pints (in reality closer to three half pints) is great for £5.50."
• "Got the steak frites lunch special for 10.95. Not bad at all!"

Cons:

• "The portions are very small and the prices are high."
• "Overpriced for what you’re getting."
• "However a bit pricey."
• "Nice place but menu a bit overpriced for size of portions (mac and cheese)."
• "Then to add insult to injury they charged a service charge of 12.5% which was supposed to be discretionary but you are not even given a choice."
• "Such a waste for a £15."
• "The food is okay. Overpriced for what you’re getting."