Address: Trent Bridge, Nottingham, NG2 2GS, United Kingdom
Phone: +441159867960
Rating: 4.2
based on 239 reviews.
Customer Service
Pros:
"Our host was a great guy, knowledgeable and patient with a gentle enthusiasm for gin."
"Ross the resident brewer was welcoming, really knowledgeable, encouraged us to get hands on with the brewing process and answered loads of questions."
"The team could not have done any more for us. The food was absolutely divine."
"His passion for his job shone through, and helped to make this a great experience."
"Our food and drinks were excellent as well as a great service of lovely Rita who absolutely made our day."
"We were incredibly well looked after by the staff. Charlie behind the Bar who exceedingly helpful with my gluten free dietary requirements."
"I had the pleasure chatting to the manager for some time and was very impressed how well he controlled everything that was going on in the pub."
"Having Ross leading it really made the difference between a good event and a great one though."
Cons:
"Uninterested staff, funny smell, app said that the kitchen is busy (we’re the only people in) greasy tables and untidy."
"Poor communication regarding a room that I thought I had got booked for a non-profit group."
"We were asked to pre-order food as there were 12 adults and one toddler, so it was not a problem. In the evening, it was asked for the child's meal to be brought out first. This didn't happen."
"The service was slow and we were not provided with cutlery. I had to go inside and ask for cutlery."
"The service is ok and a good view are about it. Food is not amazing. Mediocre decor which looks like it's trying to hard."
"Waited an hour for roast meal to arrive. Certain items on menu not available. Children's meals came without vegetables as stated."
"Staff where rude. Food was nice but couldn't get over staff. Given no cutlery or napkins then when asked got told by the snooty women that it was on the corner and we had to fetch it."
"Bank holiday sunday and no staff anywhere to guide you as to which tables are available, or to clean the tables."
Food and Beverage Quality
Pros:
"The food was good and the menu is quite unique, which made the experience good."
"The BBQ platter to share which was lovely. The coleslaw had been forgotten but was quickly brought out afterwards. Everything was super tasty and cooked well."
"We ordered some small plates and they were lovely too, and came with great service from jake - will definitely return."
"The food isn’t restaurant fancy but it’s way better than standard pub grub, and they do a lovely grapefruit Radler which I’ve been craving since the sun has been out."
"The burger - which arrived in due course - was excellent, with some of the yummiest sweet potato fries I’ve ever had."
"We had a finger buffet - the food was very nice and there was enough of it. Good range of drinks and the staff were lovely."
"Went for a Sunday roast, food was lovely. Staff were friendly also. The cabbage was exceptional!"
"Fantastic location, a well presented venue, friendly and helpful staff and the wheat beer I had was fantastic."
Cons:
"The food itself was...basic... The vegan burger a lentil patty slapped into a barely dressed bun, and the fries were just over the line in terms of cooked."
"Steak was well cooked but lacked a little seasoning. Chips were very pale and anaemic sadly."
"The food wasn’t great and was a really small portion. Fish and chips which was nicely presented but no way worth the £9.50."
"The food was as expected, not the best but decent for the price of it. There was a large selection of drinks including beers that I don't normally see outside of Belgium which was a nice surprise!"
"Food was okay, nothing special and certainly not worth the price. Service was slow and the overall atmosphere just wasn't there."
"Food was reasonably good and well priced but service was poor due to attitude. It was lunchtime on a Wednesday and we were the only ones that walked in."
"Went for lunch, and 4 of us ordered steak. All of the steaks were cold when they came out, and we were not provided with cutlery."
"The food was rustic yet very tasty and the portion size just right."