Brewhouse & Kitchen - Bedford Reviews Summary

Category: Brewpub

Address: 115 High St, Bedford, MK40 1NU, United Kingdom

Phone: +441234342931

Rating: 4.3
based on 154 reviews.

Atmosphere & Ambiance

Pros:

  • "Music, lighting and atmosphere is great."
  • "Very nice place beautiful atmosphere."
  • "The ambiance was perfect for a relaxed afternoon."
  • "The place itself has a warm welcoming feeling."
  • "Absolutely adore the atmosphere and if you are feeling Particularly cold then be sure to sit by the table with a huge fire!"
  • "Lovely beer and a nice atmosphere, loved the micro brewery in the centre of the room."
  • "Overall, my visit to Brewhouse in Bedford left a lasting impression."

Cons:

  • "The staff were not very welcoming and overall the place lacked 'atmosphere'."
  • "Then when we were leaving one of the ladies in the counter shouted at the top of her voice 'Excuse me, have you paid?!'"
  • "The worst part was the toilets, they smelt bad and needed a good clean."
  • "Christmas playlist at lunchtime on the 4th November is a bit much!"
  • "The place is always empty because of the prices and poor food."
  • "Staff had a bad attitude and didn’t seem to want to serve us at all."
  • "Then asked for dessert and was told the kitchen was closed (8pm) even though staff were walking out with their own food… pretty terrible experience all around considering price and 10% service charge."

Food & Drink

Pros:

  • "Being able to try 10 different beers all brewed on site was great and in terms of what you got in the way of food, beer during the day and a 5l keg to take home offered great value for money."
  • "Had a couple of really good ales and very good food for £9-10 for a main course."
  • "The roast beef dinner was the best ive had in a long time (possibly ever), every element was well cooked and plentiful."
  • "Brilliant place. We booked the 'fire pit' table for our party of 12 and had a very well done Christmas dinner set menu everyone was impressed with."
  • "The food was very nice and the decor in the building is great, a lot different to other pubs/restaurants."
  • "To top off this wonderful experience, I couldn't resist the temptation of the delicious ciuro with chocolate."
  • "Finally food was good and one beer was available after my first Sam Adams."

Cons:

  • "1 portion of chips £6."
  • "It’s expensive and poor quality. The frittata I ordered was stale, barely warm and seemed like something bought from the frozen section of a supermarket."
  • "Food portions could be bigger for the price."
  • "The quality of meat was terrible. The steak was mainly fat."
  • "We was absolutely disgusted at this place they served us raw chicken do not eat here we could of been very very ill."
  • "The food is overpriced, it's nandos prices for much worse quality and the quantity is small."
  • "Food quantity has been pared down to unacceptable levels."

Service & Staff

Pros:

  • "They allow dogs. Best place in Bedford purely for that reason."
  • "Reservations only, door staff make you check in on the COVID app and it’s table service only."
  • "The staff were polite and explained the different Ales to me."
  • "The staff are super friendly and go the extra mile to ensure one is happy."
  • "Service from staff was impeccable and very friendly."
  • "The staff are attentive and friendly and actually care about your experience."
  • "The service went above and beyond. Very friendly and made us feel special."

Cons:

  • "We told waitress that we were going out for a cigarette and not to clear our table. When we came back, the drinks were gone."
  • "Table booked for 18:45, told on arrival to use app to order and there is 45 minute wait."
  • "Booked table of 8, 4 hours ahead of time... walked in and was told 'sorry I haven't got a table for you' with a barely concealed shrug."
  • "On recent visits the staff - particularly management staff - have been terrible."
  • "Staff were more interested in chatting than serving."
  • "No check up on our meals, so had to get everything ourselves."
  • "Service extremely slow (30' wait for somebody to show at table, and we were 10 people inside including staff)."

Value & Experience

Pros:

  • "Spacious which was important as we had a buggy with us."
  • "Went for a Brew day which was brilliant, very chilled out with plenty of beer and good food."
  • "Great beer selection, knowledgeable, friendly staff and good food."
  • "Fantastic, the staff are really great keen and willing to make sure your visit is the best."
  • "Honestly I would recommend this to anyone who likes real ale good company and great value."
  • "If you haven’t found this place yet you really must."
  • "Everyone enjoyed the food/drinks and night."

Cons:

  • "A shame, because the beers brewed on site are still good, but I fear this once good pub will close soon."
  • "It happened that the homemade 2 beers I wanted (British ales) were not available when I ordered."
  • "Booked around 3pm for 7pm. Told us that they didn’t have food as we booked late and it was obvious that if we book late we wouldn’t get food."
  • "The beer is a tad expensive but you get what you pay for."
  • "Slightly pricy however the atmosphere is a bit classier."
  • "Very expensive prices for a simple Burger you must pay £13-£14."
  • "Overall not a great experience, just moved to the area and won’t be returning here."

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