Washbrooks Family Farm Reviews Summary

Play Areas

Pros:

• "Loads of things to play on for the kids outside, soft play, bikes area, farm area, tractor ride."
• "An extensive outdoor and indoor play area."
• "Has a huge choice of climbing equipment, trampolines and a giant bouncy pillow."
• "The soft play has lots of parts to explore. The nature walk gives a calm breather for everyone! And the play park is just huge!"
• "The play equipment is fab and suited from toddlers all the way up to 10 year olds."
• "They have bouncing pillows, trampolines, climbing frames, sand pits and more."
• "There are plenty of climbing apparatuses and frames for the children, including trampolines and an inflatable bouncing area."

Cons:

• "Would be nice if they could improve the indoor section(which looks quite shabby now) although I appreciate it's primarily an outdoor play farm."
• "No tractor ride despite that there isn't much to see on it. Animals looked sad."
• "Seems to be run by kids with limited understanding of customer service (tables not cleaned properly after each customer)."
• "Indoor soft play is rather tired and disappointing."
• "Only downside was the indoor soft play area which is a bit rundown and is outclassed by the outdoor setup."
• "Last time we went the soft play and toilets were all feeling in need of an update and there's just not enough space or provision in the toilets so they end up crowded and prams don't really fit."
• "The barn had no ventilation whatsoever, was crowded."

Cafe and Food

Pros:

• "The cafe food was delicious and inexpensive, would recommend for tasty simple family friendly food."
• "Cafe was great catered for everyone, good portions..had a jacket spud which was lovely."
• "Food is absolutely gorgeous and the gift shop is very reasonable please do visit!"
• "The cafe sells great snacks."
• "Cafe is great log burner warmth provided safely and a good range of nice foods."
• "The food at the café is really good and there's plenty of space; the ride on toys are fun; the bouncy pillows and play areas are all great, too."
• "The cafe does nice food and is priced well. Good coffee."

Cons:

• "Food unfortunately was a bit mismanaged and slow."
• "Yes, there is a cafe/restaurant available but it really isn't our type of thing - if I'm honest, a bit bland to put it politely."
• "After this lackluster experience we went to the shop/ cafe were we experienced a smell that was a fusion of both animal and human fecal matter."
• "The biggest issue we had was that the food was a 40 minute wait!"
• "At midday went to the kiosk for ice-cream, it was shut, went back 3 times, and at 3 pm went again, and the girl said it was closed."
• "Considering the price for catering I’d expect more from party room catering... the adult sandwiches were unimpressive."
• "We brought sandwiches with the intention of buying some hot chips but they don't sell them."

Staff and Service

Pros:

• "The staff were good, very friendly and the farmer even helped us out with some jump leads for our car at the end."
• "Great place and very friendly staff."
• "Staff are incredibly helpful and cheerful."
• "The staff were lovely."
• "Staff were very friendly."
• "Very friendly place."
• "All the staff were friendly."

Cons:

• "Considering the price for catering I’d expect more from party room catering, including staff to greet us on arrival as advertised."
• "Seems to be run by kids with limited understanding of customer service (tables not cleaned properly after each customer)."
• "The cafe is good but young staff putting hot drinks and food in front of a baby."
• "The gift shop on exit....avoid at all cost. Some of the most expensive prices I have seen."
• "We liked to come here with our kids but not any longer. They have just increased prices for adults and children over 3 from £7 to £9 pounds."
• "Bring your own baby food as it’s £3 a pouch."
• "What happened to the tractor ride? Kids were quite disappointed."

Animals and Farm Experience

Pros:

• "They are definitely going to love the various animals, like bunnies, donkeys, sheep, llamas and more."
• "The animal area is just the right amount of engagement for a child."
• "The animals all look healthy. No signs of distress from any of them."
• "You also walk around and see animals grazing."
• "A nice range of classic farmyard animals, too, in a barn that's well configured for kids (glass walls for ease of viewing)."
• "All well designed, particularly for little ones who can see the animals easily but no risk of biting!"
• "Animals all looked very well cared for and there's a wide range of play equipment."

Cons:

• "Had a very disappointed 3 year old as there are hardly any animals in the farm part."
• "No tractor ride despite that there isn't much to see on it. Animals looked sad."
• "It would be 5* but I felt a farm should be more centered around animals but the animals are all in one enclosure and set off to one side."
• "If anything, the name farm is slightly misleading, as the animals available to view are mostly in 1 barn, and there is no interaction with them."
• "Honestly a massive waste of both time and money... was presented with a small circular pen with a small variety of animals."
• "If you're looking for animals it's probably not the best farm to go to as you can see all of them in under fifteen minutes."
• "Definitely not enough animals for a farm and it's a shame because our younger ones especially really enjoy seeing them, and also it's not at all interactive."

Pricing and Value

Pros:

• "2 and under go free, £6.5 for children and £7.5 for adults."
• "The pricing is just so amazing too! You can't go wrong whether you want to spend a few hours here or the whole day."
• "Great family day out for a bargain £26 for 4."
• "Very reasonable price for me and my boy's granny."
• "It's really reasonably priced too."
• "Ticket price is very good compared to other similar local attractions."
• "This place is such good value, worth every penny."

Cons:

• "A little expensive for £26 but the kids enjoyed themselves."
• "A bit pricey to get in, especially as adults have to pay as much as children and it is not an adult entertainment place."
• "The entrance fee is far too high. £9 per child and the same price applies to an adult."
• "They've hiked up their prices in the New Year (they obviously want you to buy annual passes but at £90 per person for a family of 6 it's crazy money)."
• "We thought it was overpriced and Tilgate and Knockhatch far better value."
• "The entrance fee is far too high. £9 per child and the same price applies to an adult."
• "We liked to come here with our kids but not any longer. They have just increased prices for adults and children over 3 from £7 to £9 pounds."