Badgers Hill Farm & Cidery Reviews Summary

Car Park

Pros:

• "Large car park was great as we were travelling in a motorhome."
• "Easy free parking close to the restaurant and garden centre."
• "Free entry and parking, food very reasonably priced."

Cons:

• "During busy times the car park isn't the biggest and the overflow was yet to be opened, so we're lucky to find a space."
• "Make sure you take your wellies if it's been raining as the car park gets a bit muddy."
• "Only thing I'd note is that the car park is what I described to my friend as 'rustic'...it's pretty uneven, a bit muddy (due to recent rainfall) and rather pot-holey at present so not very pushchair or wheelchair friendly in places."
• "The car park is full of pot holes that have got worse over the years."
• "However I would avoid on very wet days as the day I went the car park was an absolute mud bath and it was difficult to get to cafe and garden centre without walking through it."

Staff and Service

Pros:

• "All staff very friendly and knowledgeable and helpful."
• "The staff are always friendly polite and courteous even at their busiest times!!"
• "A big thank you to the staff who were so polite."
• "Very friendly, helpful staff, and reasonably priced cafe and bar."
• "Fantastic friendly and comfortable customer service."
• "Friendly staff provided a warm welcome."
• "The staff were all very helpful and polite despite being really busy and rushed."

Cons:

• "Service is a bit shabby and the little milk jar was not inviting at all."
• "The staff don't seem to have a clue as to what they are doing."
• "ALSO BEWARE OF THE LADY MANAGER VERY VERY AGGRESSIVE AND UNHELPFUL, IN FACT DOWNRIGHT RUDE."
• "Very run down feel to the place and surly cafe staff (both serving and waiting)."
• "The lady at the till was really grumpy."
• "Also the food was equally as bad and we saw it being handled with bare hands which is VILE!"
• "As a customer I felt like I was an inconvenience when asking for things and I felt like I was being judged by these two staff members even when asking for sauce."

Garden Centre and Plants

Pros:

• "Well stocked garden centre."
• "The garden centre is beautiful and the grounds are SO well maintained."
• "Huge range of plants and decorative items."
• "The plants all looked well maintained and healthy."
• "The plants were really good quality and we bought some of those as well."
• "Plants are also a very reasonable price and lots and lots of choice."
• "Very good selection of top quality plants both young and more mature ones."

Cons:

• "A small centre where u can buy plants, can't call it a garden centre as there's nothing else to buy."
• "Not much here unfortunately the pant shop seams to be main Focus have dead ends at both animal pens is a Nuisance."
• "Plants were a little more expensive than I've seen elsewhere and some not in the best condition."
• "The garden centre has a huge variety of plants but we found them to be very expensive."
• "I have been here several times over the years and the garden centre looks beautiful, although I do miss the amount of garden ornaments and gifts that used to be on sale there."
• "The garden centre has a huge variety of plants but we found them to be very expensive."
• "Sadly bought two azalea plants for over £300 in June this year and they were planted by an employee of the centre who recommended him to me. One is beautiful and one is clearly dying, both treated the same way."

Cafe and Food

Pros:

• "Cafe area clean and tidy."
• "Very nice refreshments in the cafe."
• "The food and drinks are very nice."
• "Food was great and plentiful considering there was 3 adults and 8 children and not 1 complaint!"
• "We ordered the home made quiche which came with salad a coleslaw and was beautiful - light pastry with a lovely cheesy creamy filling."
• "Food is excellent, staff friendly & plenty of choice."
• "Had a really yummy stuffed mushroom with side salad and chips and the little one had a yummy sausage roll."

Cons:

• "I do feel it's a little disappointing that twice we've visited now, on Easter Sunday and Bank Holiday Monday and even though both have been plenty busy, both have not had the ice cream truck open."
• "The cafe is very expensive for what they give you."
• "I had nachos which I didn’t love."
• "Ordered sandwiches, the tuna was tasteless, and the pulled pork was straight from bookers."
• "Very long wait for simple food given it wasn't particularly busy."
• "The service is slooooowwww and tedious as you spend half your time queuing up to order, and the other half waiting on your order!"
• "We waited an hour for the food and about an hour and a half for coffees and the food was cold and was missing the bread."

Animals and Play Area

Pros:

• "Lovely place to take the kids to see all the animals, bit of shopping for the garden finished off with a nice coffee whilst the kids play in the play area."
• "Grandson loved the donkeys."
• "They also have alpacas, pigs and some kind of animal that looks like a big guinea pig!"
• "This place is brilliant, my kids love all the animals and there is a nice cafe and shop as well."
• "Lovely little afternoon out with my grandson, he loved looking at the animals goats horse emu's and chickens."
• "Children's play area clean and tidy with places to sit."
• "We fed the chickens which was great fun."