Address: 5, Greenhill Parade, Station Rd, New Barnet, Barnet EN5 1ES, United Kingdom
Phone: +442084412224
Rating: 4.6
based on 107 reviews.
Customer Service
Pros:
"Amazing Cut, wonderful products and incredible customer service - Five stars just isn't enough!"
"What a friendly, homely and welcoming atmosphere."
"The staff are so sweet and always very keen to understand what I want."
"The salon's relaxed atmosphere adds to the overall experience."
"All the staff are friendly and helpful and I would highly recommend an appointment."
"Great atmosphere in the salon, really nice staff."
"Anna, the receptionist, greets you with a warm welcome, making you feel at home."
Cons:
"I felt like I was rushed out and not cared for."
"Very unprofessional...I felt dreadfully upset & undervalued as a paying customer."
"I was rushed through in 15 mins with the staff members being abrupt and borderline rude with me."
"It is not the place to try and complain either - noisy, cliquey and just loud."
"I wasn't very satisfied. Left without a haircut and without a feeling that anybody cared about me at all."
"The stylist barely exchanged a word with me even though I came earlier to accommodate THEIR schedule."
"Very rude and unapproachable staff."
Salon Products
Pros:
"Their product is excellent and as natural as you can get."
"The hair growth spray is unreal, I use the shampoo conditioner & hair wax at home."
"The colouring products are exceptional and I would come just for them."
"Brilliant natural hair dye that has no horrid odour and lasts for six weeks."
"Using organic hair products is really important to me."
"Daniels water colours have worked wonders for my hair."
"Their products are organic, which is great for my sensitive skin."
Cons:
"Lady cut my hair really bad i can’t even go out with this hair cut and she was so rude when I went again there she cut it again very bad!"
"Ordered light brown hair dye, did a patch test in the crease of my elbow, had the same reaction as i would with all hair dyes, red rash swollen, very sore lucky i did a patch test and not straight on my hair."
"Obviously this product still contains very harsh chemicals..."
"However the hair dye they used was natural and good, but it doesn't stay on grey hair for more than 3 weeks."
"The stylist kept picking up a few calls from her husband...everytime she came back, she lost track of what she was doing with my hair."
"They have cancelled my appointment for being 9 minutes late."
"Rushed! Hairdresser didn’t seem to care. Was a bosh job."
Stylist Expertise
Pros:
"I have been seeing Daniel for the last six months and he has transformed my hair."
"Laura, my hairdresser, does an amazing job transforming my naturally dark, red-prone hair into beautiful blond with stunning highlights."
"Daniel inspires confidence so I booked in for a colour and cut and I am so happy I did."
"Daniel worked his magic and gave me a truly wonderful restyling."
"It's very difficult to find someone who can cut curly hair properly and Millie has never disappointed me."
"Laura works miracles and Anna is the nicest lady."
"Daniel is such a talented hair dresser. He listens carefully to what I'm wanting and makes great suggestions too."
Cons:
"Very bad experience, my wife has been crying after They messed up her hair."
"When I was explaining what hairstyle I wanted my hairdresser was filing her nails and seemed too busy speaking with her colleagues."
"I was appalled at the hair 'stylist' (lady in the striped red and white blouse)."
"Went to get my hair blow dried, but the blow dry isn't very good at all."
"My hairdresser was so rough with my hair that my scalp was left sore a few hours after."
"I wasn't asked how I wanted my hair blow-dried."
"The whole experience felt like I was being rushed through the door."