BEAUTY KULTURE PONDERS END Reviews Summary

Category: Hairdresser

Address: 320 High St, Enfield, EN3 4HF, United Kingdom

Phone: +442084433090

Rating: 4.7
based on 303 reviews.

Customer Service

Pros:

  • "The service I received from Alex, Tony, Sheri, and Lutfiye was like royalty from the beginning to the end."
  • "Everyone there was so lovely and attentive, would highly recommend this salon."
  • "As a hijabi, I love that they cater to us, making the whole experience more enjoyable and comfortable."

Cons:

  • "Didn’t want to write a negative review but I came a few weeks to get a natural balayage however my hair was done completely different to what I wanted."
  • "My makeup cracked on the way to the event and I was very disappointed as I didn’t bring my makeup to even try and correct it."
  • "Terrible experience. As I arrived at reception I waited for the young girl sitting there to be prompted to get off her phone."

Hair Styling and Treatments

Pros:

  • "I had tape extensions installed and it lasted me till the beginning of November, surprisingly none of the tapes fell out."
  • "I had a balayage done by Sherry and with the help of Alex. Both were absolutely amazing!!"
  • "Had a great time on my first visit in this salon. My treatment was eyebrow removal."

Cons:

  • "The whole process has really damaged my curls so my hair is always in a bun and don’t feel like I can wear it out."
  • "They left the bleach on my hair for over an hour and over processed my hair. I had to ask for them to wash it off."
  • "I had a botched balayage done by a previous hairdresser, was super stressed as I’m getting married in a couple of weeks!"

Salon Atmosphere and Cleanliness

Pros:

  • "You feel the cleanliness and tidiness from the first step you enter the store."
  • "The hijab section is spacious and very clean."
  • "The salon is modern, clean and easy to find."

Cons:

  • "The waxing room was so dirty, and I did not feel it was a suitable environment for personal appointments."
  • "The salon itself was over crowded and I had to squeeze past people to even get to the reception desk."
  • "On top of that the salon smelt of chemicals as there was not enough ventilation and people were eating hamburgers next to me."

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