"Great new location (lots of natural light and the salon feels far more spacious)."
"Everyone who worked there was lovely and as soon as I arrived I was greeted with a glass of wine and felt totally relaxed."
"Saloon vibes are brilliant, saloon looks clean, tidy and staff all upbeat and for a week day a lot of customers."
"The atmosphere is friendly and relaxing."
"From the moment i walked through the door i was made made to feel welcome by such friendly staff, it was a fantastic atmosphere."
"The atmosphere at rush was lovely and everyone is very friendly."
"Everyone at Rush Watford is friendly and welcoming there and makes the whole experience a fun one each time."
Cons:
"The atmosphere was just uncomfortable staff seemed miserable was just a very unpleasant experience."
"During the last year it had given the impression that it would be closing soon. It had no atmosphere, staff looked like they were all fed up."
"Awful awful place. They over book themselves and then turn you away from a booked appointment for a cut and blow dry because they won't have time to do it."
"Saloon looked dirty and no one had any interest in it."
Customer Service
Pros:
"He was friendly and understanding and made sure the explained everything whilst he transformed my hair."
"All the staff are really approachable and they deal with any issues in a fair and polite manner."
"The staff are really friendly and attentive."
"Everyone was very welcoming and friendly."
"Was welcomed politely and offered a drink."
"All the staff were extremely friendly and welcoming."
Cons:
"The worst customer service I experienced ever."
"Probably the worst experience ever."
"I felt like I was a burden the entire time I was in the salon because of someone else’s mistake."
"Don’t bother going unless you want to leave crying."
"They should really be taught some manners."
"Very disappointed! Reached at home and realised that she worked very bad."
"I ended up walking out with 1/2 inch roots on my highlights, a higher undercuts, my hair one side longer than the other and not the hair style I asked for."
Stylist Expertise
Pros:
"Taylor honestly has done an incredible job with my hair."
"Martin has been cutting and colouring my hair for a couple of years now and always does an amazing job of it!"
"Went there today and saw Ramona, she did a fantastic job on my hair."
"If you want your hair coloured/bleached, I would absolutely recommend you book in with Daryl!"
"My hairdresser Daryl is a top class hairdresser."
"She did a wonderful job, was able to help me in the process to make sure the colour complimented my base (based on pics I brought in) and was genuinely so passionate about bringing my new look together."
"She knows knows her colours 👌👌Great hair stylist, always friendly."