Barron Reviews Summary

Customer Service

Pros:

• "The service is great and the health and safety measures taken due to COVID-19 was appropriate."
• "Customer service and communication from Barron's is quite prompt."
• "Patrick provided a pleasant experience and gave me a high quality haircut after a detailed consultation."
• "The staff make you feel welcomed so the salon is the perfect choice."
• "Welcoming and professional staff."
• "Everyone is very friendly and there's always a good atmosphere."
• "The entire team were very welcoming and friendly."

Cons:

• "I wasn’t crying because of my hair (yes it’s just hair) I was upset because I had just spent £300 for extensions and £50 on a PROFESSIONAL hair cut in his salon that was horrendous and ruined my extensions."
• "I called to complain about the awful colour and they asked me to come back in so they could fix the colour. When I left, my hair was even worse."
• "I had to wait under the pouring rain for someone to casually arrive at 8.52 and let me in just to be told that my hairdresser was off sick and the appointment was cancelled."
• "I was also charged an additional £8 'PPE fee' which I was only informed of AFTER I had inserted my card to pay."
• "I found the entire experience here to be very unfriendly and unpleasant."
• "Eri clearly did not want to be there and was rushing, so much so not all the shampoo washed out."
• "All in all did a rushed and totally terrible job that I am still trying to fix."

Quality of Haircut and Styling

Pros:

• "They’re award winning for a reason and I’m more than happy to provide them with five stars."
• "I've recently had some highlights put in my hair... Carly produced a great result, which I love."
• "I highly recommend her to anyone wanting a fantastic cut that lasts until the next time."
• "The hairdresser did a wonderful job of fixing my hair and turning it into a beautiful bob."
• "Had my hair cut and coloured by Carly today. It turned out exactly how I wanted it and I love it!"
• "Gerald who cut my hair was a bundle of joy and did a fantastic job on my wolf cut."
• "David knew exactly what would suit me and executed it perfectly, I've never had a better haircut."

Cons:

• "For the price it was, is too overpriced for me."
• "I hate it and to sort it out for now I can only go shorter."
• "Long story short, it was the worst cut I have ever received."
• "Not only were the colours a mess, it completely ruined the texture of my hair and it hasn't been the same since."
• "The girl who did my hair completely ruined it, i left with bright orange and purple tones in my hair."
• "Choppy, not blended, she took way too much off and ruined my extensions so I can’t reuse them."
• "Her friend ended up cutting my hair way too short and made it choppy."

Value for Money

Pros:

• "The staff are super friendly, the prices are reasonable."
• "Great prices."
• "It was wonderful to get a lovely hair cut for such a reasonable price in Muswell Hill."
• "Lastly, as a student I didn't have a huge budget, they were really kind to do me a small discount."
• "Cut and blow dried hair looked still amazing 2 days later despite sleeping on it for 2 nights."
• "Very pleased with the outcome and will be going back!"
• "The salon itself was lovely, it has a friendly atmosphere and was very clean."

Cons:

• "Very poor service for the premium prices that they charge."
• "Although my hair turned out wonderful, it was just a tad too overpriced for me personally."
• "I had to pay £58 and didn't realise until later."
• "I got an email back saying they would offer a discount and I could pay £25 pounds to fix my hair when normally it would cost £38.50."
• "£25 for a toddler is what I spend for a gents haircut so I found the same price, even though it’s a Saturday price here and £15 during the week, a bit steep given the amount of hair actually cut."