Dress 2 Party Reviews Summary

Customer Service

Pros:

• "Amazing customer care and a beautiful range of dresses!"
• "The staff were very helpful, friendly and were able to answer any of the questions that I had."
• "The staff were really helpful with getting me the one I wanted and the size I needed."
• "The staff were nothing but wonderfully efficient, whilst dealing with a number of customers."
• "Staff were helpful and friendly and made it an overall easier and less stressful experience."
• "The assistant was lovely; so helpful and friendly and made me (and my family) feel really welcome."
• "All the staff in-store and online are very helpful and go above and beyond to make sure you get what you are looking for and in your budget."

Cons:

• "Still waiting for my £374.95 back after 6 months!!"
• "How can you open a store and not have standard sizes even one dress in my size for me to try."
• "Just trying to get any staff's attention to ask a question was enough of a challenge."
• "That £800 for dress no longer looked worth it, I will be taking my money elsewhere."
• "owner of shop/supervisor was really rude to me."
• "they've stopped responding to my emails."
• "One of the staff was so rude shouting through the busy shop."

Dress Selection and Quality

Pros:

• "Thank you to Caroline and Abi and Dress2Party for such wonderful dresses!!"
• "Both my daughter and I were delighted with our purchase and have no regrets."
• "They have a beautiful selection of gorgeous dresses!"
• "The stock they have is gorgeous."
• "Been to dress2party multiple times, and every time I have the most amazing experience."
• "So many beautiful colours and styles......my idea of heaven!!"
• "All of the dresses were beautiful."

Cons:

• "After trying on two dresses which were gorgeous but both were a little bit worn out."
• "The dresses are overpriced for the quality."
• "The dresses are overpriced for the quality especially when a lot of them were damaged and copies of other famous designers."
• "Some of the dresses also had dirt and loose threads."
• "However once we got home I realised that some glitter of the dress had fallen off and the dress had some loose threads that caused some of the dress’s decor to fall off."
• "Going into a shop that you are willing to spend on dresses which in some cases are DIRTY (appalling) and having someone make you feel judged is not what I imagined prom dress shopping."
• "Daughter picked a dress in store but it had a fault."

Shopping Experience

Pros:

• "The experience is always enjoyable and worth the visit."
• "I would highly recommend Dress2party."
• "Would definitely recommend it to everyone."
• "The best shopping experience in London."
• "I would recommend this company to anyone looking for a prom dress."
• "Definitely recommend this shop!!"
• "The team at the London shop were extremely helpful with helping me find my perfect prom dress."

Cons:

• "Don't waste your time here."
• "Absolute awful customer service. Came in looking for three bridesmaid dresses and were made to feel unwanted and in the way."
• "Worst online shopping ever. Do not buy from them anything."
• "Literally walked in and walked back out after the staff made me feel so unwelcome!"
• "You ruined my whole experience of prom dress shopping and i would never ever go back."
• "Awful company, terrible management and appalling customer service."
• "Very poor service and very rude."