TeamSport Go Karting Dunstable Reviews Summary

Customer Service

Pros:

• "The staff made sure everything ran efficiently, ensuring that everyone had a great time."
• "Many thanks to Peter, Jackie and Aston for being so professional and patient with us as beginners."
• "Lucy on front desk was very welcoming and organised when our party of 14 arrived, she dealt with us swiftly and efficiently great service."
• "The team are really friendly and go above and beyond to help."
• "A friendly team who aren’t always willing to help to improve your experience whether it’s your first time or not."
• "Yesterday I took my wife for the first time to try karting, and a special mention to Morgan and Daniel for supporting us throughout our time there."
• "As someone that races a lot the Team at Teamsport Dunstable are great, from the moment we walked through the door, friendly polite, even got us to get a membership."
• "Daniel and his team were great. Welcoming and I appreciate the emphasis on participating safely."

Cons:

• "Staff seemed slightly unenthusiastic at times but to be fair probably gets a bit monotonous for them."
• "Customer service is terrible! 2 young girls at the desk didn’t acknowledge us when we came in the door."
• "Track and karts were great but the staff were disgustingly rude."
• "Bad experience with one of the staff members, I have no idea what her name is but from looking at the reviews, it may have been Reeya/Ria."
• "Fun activities but unprofessional and rude staff (Artur Anhalt) which ruined the fun."
• "Very disappointed in my last visit. Large number of people crammed into the short track."
• "The staff are very professional and the venue is great. Everything runs like clockwork."
• "The staff really need some training on customer service."

Safety and Track Management

Pros:

• "The track had some challenging twists and turns that kept the adrenaline pumping, and the karts were in great condition."
• "Massive thank you for all the team for making our experience a great one!"
• "Great Go-Karting place in Dunstable. The team are really friendly and go above and beyond to help."
• "Awesome circuit and a great job by the staff to make our day as enjoyable as possible."
• "The track layout is phenomenal with slow hairpins and fast flat out curves."
• "Fantastic venue with very friendly and helpful staff."
• "Safe environment and chest protectors provided to children as standard."
• "I would recommend this place to anyone planning on visiting. The track is excellent and the staff are too."

Cons:

• "Pretty dangerous on the whole. Someone's helmet flew off on our second run."
• "The only gripe I have is that the marshalling needs to be stricter, I got rear-ended full speed."
• "However, when attending for the safety briefing they changed our karting session from three thirteen minute races to two 22.30 min races."
• "Transport Dunstable is a great track however they need to keep an eye on people hitting others!"
• "When I was having a break I saw a kart which had spun and another kart crashed into the spun kart and had a massive collision."
• "Tonight I brought some family members to enjoy some go karting. 3 times round the track, was meant to be loads of fun."
• "An average experience. Let down by tattered overalls, broken lockers, cracked/scratched visors."
• "Very poor!! I took my son karting prior to lock down 2 and paid for a follow up session."

Value for Money

Pros:

• "They even offered us options to return at a reduced rate, which is a fantastic bonus."
• "Great place for Saturday night with your friends. The team was very friendly and helpful and organised all the highest standards."
• "Very nice, been here loads of times. Deleted my old review and put a new one because a lot has changed!"
• "We have taken a youth group of approx 15 young people a few times now and they love it."
• "If you like it, make sure to purchase 50% off your next ride, as I did today, as it's only available on site."
• "The new camera hire feature is very fun and went down well with the group."
• "Fun go karting experience. Food reasonably priced and swift staff."
• "Always recommend TeamSport. Staff are always friendly. Track 2 floors and clean. Great prices."

Cons:

• "Was great fun because me and my friends enjoy racing but we had to pay for gloves which I was told were included."
• "Apart from the safety briefing, be prepared to be told nothing. Absolutely no idea what time you’re racing."
• "Also having to buy gloves and balaclava at profit prices is not cool."
• "Great fun but experience ruined by the fact half the racers were very young kids."
• "Terrible. Unorganized staff leading to people in our group not being able to race."
• "Race stewards pulling in wrong cars for bumping and would rather you wack someone in the back of the kart."
• "Great track, Great Karts... too many Karts (12) for a 15 minute session."
• "An average experience. Let down by tattered overalls, broken lockers, cracked/scratched visors."