ASK Italian Reviews Summary

Category: Italian restaurant

Address: Unit 2, Olde Kings Head Hotel, Horsham RH12 1EE, United Kingdom

Phone: +441403451106

Rating: 4.3
based on 115 reviews.

Service

Pros:

  • "Fantastic service very friendly staff."
  • "The service was fantastic even though they were clearly rushed off their feet."
  • "Really tasty food, excellent service."
  • "Lovely atmosphere the service excellent and our food was extraordinary."
  • "Great Vegan options and really good attentive service."
  • "Great service. Friendly staff even on a busy Saturday afternoon."
  • "The service was great, lovely people, always ready to help & to give suggestions."

Cons:

  • "Service wise we had to chase for attention rather than being checked up on."
  • "Service is a bit slow with removing things like plates from starter."
  • "We were told we couldn't use our tesco vouchers because it was mother's day."
  • "We had to wait 20 minutes before our food order was taken, and there wasn't much of an apology for the delay."
  • "We didn't feel welcomed by the waitress so we didn't order anything and left."
  • "The service was swift and not personal."
  • "The thing that left us most unimpressed was the service, that was very poor and unprofessional."

Food Quality

Pros:

  • "It was delightful! You could taste the cheese and it was creamy and light, the asparagus was perfectly cooked."
  • "The food was absolutely amazing, no unnecessary waiting for the order to come."
  • "The food was incredible plenty to choose from definitely worth the money."
  • "Classic Ask restaurant. Love their food, good drinks, LOVE their desserts and the staff is superb."
  • "The food was absolutely amazing!! I had the purple pesto pasta and my parents had their prima pizzas and would definitely recommend!"
  • "Food was presented beautifully and hot. Very tasty."
  • "The food highest quality we have experienced."

Cons:

  • "Went in ask Italian with 2 of my mates I ordered pizza but I couldn’t say it was a pizza it was all burnt and tasted rubbish and the guy put pork in my pizza I told him not to because I don’t eat look won’t advise anyone going there bad service bad food."
  • "Food grossly overpriced, dry chicken, insalata with goats cheese vile."
  • "The food was awfuly bland."
  • "Had a takeaway from here and was worst food id ever had. Pizza arrived stone cold and not even sliced into slices for me."
  • "Puddings (orange tart and chestnut profiterole) were both overly sweet."
  • "Food was OK, but overcooked and the chicken was very dry, despite a thick sauce."
  • "Pizzas a bit tasteless, little overcooked no mayonnaise unless it’s garlic mayonnaise."

Atmosphere

Pros:

  • "It's just so nice to visit a place where kids are recognised as part of the family."
  • "The restaurant looks fresh and inviting and is housed in a building with loads of local history attached to it."
  • "Their dietary choices are good for those with intolerances or have chosen vegetarian or vegan lifstyles and their kids menu is varied and healthy."
  • "The nice and warm atmosfere at Ask Italian reminded me about small local restaurants in Italy."
  • "The ambiance at Ask is one of its standout features."
  • "It was a great atmosphere and chefs did an amazing Job keeping up with the orders and smiling while doing so."
  • "The atmosphere was beautiful with beautiful lights and fake leaves on the ceiling."

Cons:

  • "An over packed restaurant gave the feeling of being in a cattle market."
  • "We were taken upstairs to a very bright room with the atmosphere of a children's party at the bowling alley."
  • "The clientele were teenagers and parents with young children which resulted in a noisy stressful atmosphere."
  • "Expensive, noisy and mean with food, if you want to be ripped off in a noisy atmosphere then you'll be at home but for me it is one visit too many."
  • "Great food, very pleasant service but very noisy, with just 3 tables occupied."
  • "Downside is that it is noisy inside, and only a couple of tables outside in the street."
  • "The service and atmosphere was very sadly lacking."

Value

Pros:

  • "The prices are decent, especially considering how tasty the food is and how carrying the staff is."
  • "Look out for 2 for 1 vouchers."
  • "In addition, you can pay with your Tesco clubcard points which us really good."
  • "It's quite pricey abut you can get things like Tesco vouchers to help pay for the food."
  • "Not expensive at all and they offer a discount on NUS card holders for up to 40%!!"
  • "Reasonably priced and this is always our go to place when we visit."
  • "Saving money while savoring the delightful flavors of Ask's cuisine is undoubtedly a win-win situation."

Cons:

  • "Food grossly overpriced, dry chicken, insalata with goats cheese vile."
  • "What if we couldn't afford the full price, hence the vouchers!?"
  • "We were told we couldn't use our tesco vouchers because it was mother's day."
  • "A little expensive and the size of the meal was a little small."
  • "Here is a little expensive, but kind of average really."
  • "Staff disengaged, food grossly overpriced."
  • "In the end, we have asked for the 25% discount that was described on the restaurants website. The manager said they did not accept the offer before 17:00 which sounded really odd."

Accessibility

Pros:

  • "Easily accessible with disabled facilities available."
  • "The gluten free menu was nice and varied."
  • "They also offer Vegan/Gluten-free meals which are great."
  • "We come here as my son has celiac disease and they have a good Gluten Free selection of both pasta and pizza."
  • "The best gluten free pizza and Dairy free cheese we've found so far."
  • "Great Vegan options and really good attentive service."
  • "The kids menu was really good value and food my son will always eat so it's very easy."

Cons:

  • "We were taken upstairs to a very bright room with the atmosphere of a children's party at the bowling alley."
  • "Not disabled friendly at all prams friendly staff friendly."
  • "Completely blocked pavement at the side of their restaurant with tables & chairs so that no one not even a pedestrian could use."
  • "Toilets a disgrace (very unpleasant) with no water in the wash hand basins."
  • "The food was nice except they delivered my pasta in a box and when I tried to turn it out there was paper from the bottom of the box in it."
  • "Pizza was very tasty but quickly went cold on the marble serving platter."
  • "After receiving MOULDY SHELLFISH in my order I will never be dining here again."

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