Ping Pong Soho Reviews Summary

Food Quality

Pros:

• "The dim sum was ingredients tasted fresh, the prawns were crunch and springy which is a good sign."
• "Food has highlights and misses. Dumplings and fried tofu were amazing."
• "The food is amazing here, but the experience is a bit weird."
• "Fantastic restaurant, great food and perfect for a work meal or larger sized social."
• "Delicious dim sums with plenty of vegetarian, vegan and gluten free options."
• "Very very tasty food, order a wide variety as it's little portions perfect for taking."
• "The food was delicious with so options to choose and try out."

Cons:

• "Food is average, some of the dumplings seem over cooked."
• "The chicken rice dish was overly salty and inedible, the pork puff had a very mean amount of filling."
• "Subpar food in tiny portions for a ridiculous price."
• "The bottomless brunch really is laughable, very little to eat."
• "Wouldn't call it The Lazy Sumday, had nothing to do with a lazy and relaxed atmosphere. It felt extremely busy, crowded, loud and rushed."
• "The ribs were not very flavourful or saucy and i was confused with the kids set menu as they only received 2 duck spring rolls and plain rice."
• "The food was okay, nothing impressive. The dumpling meat was slightly undercooked."

Service

Pros:

• "The staff were friendly and attentive, the menu is varied and all of the food came out quickly, hot and everything we had was delicious!"
• "Service was attentive and efficient, we were probably quite demanding (and a little tipsy!) but Adeen was fantastic from start to end."
• "The best part however was the service. Food just tastes a whole lot better when the service is good."
• "Staff were busy but attentive and friendly."
• "Visited Ping Pong as I was looking for a Christmas venue for a staff party. I couldn't have met more friendlier, or helpful staff."
• "The staff were really nice and the service of food being put out was perfect."
• "The staff provided us with exceptional luxury hospitality and service."

Cons:

• "Overall, major disappointment. Service was just about OK, inconsistent and one guy was pretty dismissive as he told us to move our bags."
• "We weren't served for nearly 20 minutes with servers not meeting our eyes."
• "The waiter was sweet but really didn't have a clue. He rushed us to finish up and then we had to wait 40 minutes to pay."
• "Very chaotic service - not only got we served wrong food 3 times, but when our order finally arrived, my girlfriend was served food with shrimp despite highlighting the shellfish allergy before ordering any food."
• "The staff lack communication and you have to repeat everything 5 times to different staff to get your drink or the bill."
• "Service was the biggest let down, having to repeat ourselves a number of times to staff when ordering or clarifying things was frustrating."
• "Service was a bit slow. We asked for attention at least 3x before getting our drinks, 4x to get our food."

Atmosphere

Pros:

• "The location does get busy and buzzing with people, which I love."
• "A great place located in Soho, London. The decor was fancy, staff was friendly and well versed with the menu."
• "The place is very beautiful and has a very mood environment."
• "The venue is very nice, I like sitting around the middle 'atrium' bit. They also have a very nice courtyard."
• "The place had really good vibes. It was lively and busy."
• "Beautiful place and vibe."
• "Lovely food and a great atmosphere!"

Cons:

• "The food is amazing here, but the experience is a bit weird."
• "Wouldn't call it The Lazy Sumday, had nothing to do with a lazy and relaxed atmosphere. It felt extremely busy, crowded, loud and rushed."
• "For those with sensory issues may feel overwhelmed by the lighting and the sounds of the kitchen, talking from other customers etc."
• "The stools were uncomfortable though, and nowhere to put big winter coats, shopping bags etc which made it awkward and uncomfortable (and coats dirty)."
• "It is noisy and dark in the basement."
• "There were two specific points of concern as downstairs diners -one is the music was literally too loud to have a conversation except with the person directly next to you."
• "The only down point was our waitress, she was truly humorless, cold and miserable."

Pricing

Pros:

• "VERY Cheap for bottomless brunch. V crowded with 40-50 year olds visiting London on their stag-dos."
• "Not pricey at all."
• "Reasonably priced but portions aren't huge."
• "Already great value, even before the 50% off most items (including drinks)."
• "Without the cocktails it would have been a very reasonable £30 per head including service charge."
• "Their happy hour half price dim sum offer is great value."
• "Would 10/10 recommend to take advantage of the happy hour! IMO worth in that case."

Cons:

• "Subpar food in tiny portions for a ridiculous price."
• "This place was well organised, staff were really nice and helpful but the serving size of food per the price was absolutely rubbish, do not advise eating here unless you want to leave broke or with an empty stomach."
• "The wine was overpriced and vegetarian white wine was bland."
• "The food was great, but the pricing not so much. You need to pay a lot to leave full."
• "3 dumplings for £6 is an absolute rip off."
• "The food is portions for Sparrows."
• "I would say the price is a bit too much for the portion but it’s definitely a great place."