Pizza Pilgrims Liverpool Street Reviews Summary

Service

Pros:

• "Excellent service, professionalism, kindness."
• "Absolutely amazing service, and the side dishes and pizzas were incredibly tasty."
• "Our experience was fantastic from start to finish."
• "I’m vegan and got two different pizzas, both were delicious. All servers were working hard and really lovey."
• "Nico and Luigi who provided us a professional customer service."
• "Fantastic service and very informative wine expert to explain the different wines."
• "The waiters were very attentive and helpful. Our orders came quite quickly."
• "Had such an amazing time for my birthday. The pizza infinity event did exactly what it said on the tin and the food was fantastic. Service from Valentina was second to none."

Cons:

• "Customer service very bad... Not welcome."
• "Service charge was added and I told them to remove it but they question me why in a rude way."
• "Simple and easy in a half empty pizza restaurant? Wrong."
• "I order a single beer upon arrival... After 30 minutes - nothing had arrived."
• "Time for pizzas. Half arrive 15 minutes before the others... We ask for more knives, they simply don't come."
• "We order three more beers. You bet - they were forgotten... again."
• "Despite going there to enjoy a bottomless meal with my family, I was subjected to the unprofessional and unwelcome advances of the manager."
• "Had to wait over an hour for a pizza, the food never came."

Food Quality

Pros:

• "The pizzas are good but I would add more toppings."
• "Pizza was good.. no issue."
• "Pizza very tasty, homemade lemonade not tasty and lacking elderflower taste."
• "Yes there are some funky pizza toppings, side options and the bases are pretty good."
• "The various pizzas were all liked - great base and crust and quirky toppings."
• "If you're looking for a delicious pizza in the heart of the City of London, you won't want to miss this spot!"
• "The pizzas were outstanding, with a crispy crust and fresh toppings."
• "The pizza here is great its light and fluffy and very tasteful."

Cons:

• "Undercooked leaning on RAW pizza."
• "Very salty tomatoes sauce and again undercooked mozzarella."
• "Although we were the first in the restaurant many other tables got their food before ours."
• "Took my daughter +5 friends out for a fab birthday lunch... one of us had to eat his pizza in the office cos we had to wait 40 mins from the order."
• "I have been in other branches and pizza was good, service fine... More than half an hour to serve hastily cooked pizzas. Crust burned outside and raw inside, cheese not completely melted."
• "I had dinner with my colleagues yesterday night... One of us had to eat his pizza in the office cos we had to wait 40 mins from the order."
• "The pizzas were ok, but definitely not a office worker lunch friendly place, the pizza took 40 mins to arrive."
• "There are some masterly pizzas in London these days and this is amongst the very best. Large, shapely and gently leavened dough provide a fluffy and chewy texture that is satisfying and avoids stodginess."