Café Rouge - St Katharine Docks Reviews Summary

Service

Pros:

• "The manageress was first class, a really great service professional who made us feel right at home."
• "Excellent table staff made up for kitchen deficiencies with one order."
• "The staff were very attentive."
• "Simply wonderful service I was simply very surprised by the warmth and friendliness of the waiter (Victor Hugo), he gave us several food advice and seemed to understand a lot about the kitchen."
• "Outstanding customer service delivered by Daniel and Chris who were both attentive and knowledgeable."
• "The staff were quite attentive and polite."
• "The staff were friendly and accommodating and I look forward to returning."

Cons:

• "Service was ok, waiter was obviously embarrassed about how long it took us to get the food."
• "Terrible service! Was a busy Friday evening, but we were apparently invisible after being seated and order wasn't taken for 20 minutes."
• "Worse service I’ve experienced. Took us about 30 min to get the drinks we ordered."
• "They avoided all eye contact."
• "Waiter tried to overcharge us, we had to point out the Wednesday deal."
• "It was a horrible experience. We really regret we went there to celebrate my daughter’s birthday. So bad service."
• "Just walked away from this place as since I first step in there was this really rude waiter."

Food Quality

Pros:

• "And try the brioche and butter pudding, it's small but every bite is heaven."
• "The food was cooked well and very tasty."
• "The French toast is delicious with fruit and their sides are also very good."
• "Came here last night and had sirloin steaks. Chocolate fondants tasted beautiful."
• "Food tastes like home made."
• "Visited on a Wednesday to take advantage of the buy one get one free burger deals, which were absolutely delicious."
• "The food was pretty decent - everything was hot and came out quickly."

Cons:

• "Food tasted like it came straight from a frozen brand and the burger (burnt and dry) and duck dishes we ordered were way far TOO OVERCOOKED!"
• "Caesar salad chicken was burned."
• "Food was cold upon arrival, returned to kitchen and after a substantial wait came out marginally hotter."
• "The menu hasn't changed in at least 4 years."
• "The food was really Average and the service was slow."
• "It took 50 minutes to get our food because the burger took 'extra long'."
• "Food mediocre at best, and not that competitively priced."

Atmosphere

Pros:

• "It’s a really nice way to spend an evening, and when I was there, it didn’t seem to get too busy."
• "Nice selection of drinks and good atmosphere."
• "Good atmosphere, a bit noisy because of the hard floors so if it's busy you might find it hard to talk."
• "Great atmospheric restaurant as over looks st Katherines dock."
• "The cafe is in St Kathreens docks near the tower hotel in London, great views of the arena lovely yachts and sail boats great atmosphere a very relaxing place to have breakfast."
• "A beautiful location overlooking the boats in the harbour."
• "This place is so beautiful and romantic! Amazing view for the St Katherine Docks."

Cons:

• "Our table was booked for 8.30pm and by 9.00pm the staff were stacking the chairs on the tables around us."
• "Seated inside - could smell the wafting of smoke from outside as the doors were constantly being opened."
• "To top it all off there was a noisy obnoxious table who sat the whole time we were there with no food or drink, which meant we couldn't hear each other speak."
• "The manager asked us to seat outside. It was cold and they have the electric heating so we accepted but for the time (more than hour) we stayed outside (freezing) the table inside remained empty."
• "I went last night for dinner with my friend in St. Katherine's Docks Cafe Rouge and there was this mouse that was running like crazy under the tables!"
• "Small flies did not brighten up the atmosphere (note: this is January)."
• "Seems pretty on the outside but seems geared to the tourist crowd and other rubes who won't be back."

Value

Pros:

• "Very good value for 'tourist' London, was with friends 'from the shires' and other food options close by required access to a conveyancing solicitor for a second mortgage."
• "The kids menu is extremely good value and the sausages were of the highest quality."
• "Sunday lunch time service was very friendly and extremely quick."
• "Nice comfort French food, reasonably priced."
• "Prices are perhaps even below average compared to other similar places nearby."
• "Good food and a cozy atmosphere."
• "Food is excellent."

Cons:

• "Food was late, extremely disorganised, understaffed so half of the table had their meal whilst the other half waited 20 mins for it to arrive."
• "Awful afternoon tea. Totally not worth the price of £35, doesn't taste good."
• "The worst restaurant we experienced in London! Tasteless meat and very expensive."
• "The food was meh - the portions were too small for the price."
• "It's an okay place but too expensive in my opinion."
• "The food was okay but too expensive for what it was."
• "Luckily it wasn’t too expensive but it was still not worth the money."