Artesian Tailoring Reviews Summary

Category: Tailor London

Address: 57 Chepstow Rd, London, W2 5BP, United Kingdom

Phone: +447922298163

Rating: 4.9
based on 129 reviews.

Quality of Tailoring

Pros:

  • "Artesian Tailoring did impeccable work on a very difficult denim inseam alteration for me - everything, the cutting, stitching and fit, was superb!"
  • "Abdul is a real tailor - an expert cutter who knows about shape and fabric."
  • "Abdul did a truly masterful series of alterations on a suit for me."
  • "They've managed to reduce about 2 sizes and did it from the shoulders which is incredible work."
  • "He magically transformed this coat into a size 36 perfectly."
  • "They did a great job making it look like it wasn’t even altered!"
  • "They did a difficult alteration very quickly (in time for a wedding that I am going to) and it fits really perfectly."

Cons:

  • "A 600 GBP Italian blazer ruined."
  • "I got a sports jacket altered to be slimmer - when I picked it up, it was too slim, and the shape was destroyed."
  • "Last week I went to shorten 4 trousers and all the trousers had to be shortened the same inches, and when I got to take them back two of them were too long."
  • "I asked to have blazer sleeves shortened... When I brought the blazer back... it wasn’t what I’d wanted."
  • "The guy told me that I had to pay extra 25pounds because it wasn't his fault and it was my fault that the trousers were wrong."

Customer Service

Pros:

  • "They are notably also very professional and time efficient."
  • "Abdul and his team are excellent tailors, very quick and efficient... and really lovely people."
  • "Really good communication as well."
  • "Great service! They went over and above to make sure that they could meet an important deadline that I had coming up."
  • "Everyone was incredibly friendly and helpful."
  • "The service has been friendly, efficient and highly professional."
  • "Always very welcoming and enjoyable to be around."

Cons:

  • "When I expressed uncertainty about whether they were pinned high enough to show shirt cuff, the woman working there responded only with 'you want higher?'"
  • "I would understand this attitude and inability to give advice a bit more from a cheap place, but their website says the founder has a lot of experience with mens tailoring."
  • "When I brought the blazer back and tried to politely explain that it wasn’t what I’d wanted, she acted like I was being ridiculous."
  • "Based on my experience with an employee, not recommended for mens suits/blazers."
  • "Called the shop and was rudely asked to come over as a quote for the work couldn't ve done over the phone."

Value for Money

Pros:

  • "Exquisite tailoring. Very reasonable prices and a fast turnaround."
  • "They also offer good price for regular shirt laundry and ironing."
  • "Prices are very competitive and he always does a wonderful job."
  • "The prices are incredibly competitive for the quality of work."
  • "Additionally, the prices are better than my previous tailor's prices, so I am happy on that front as well."
  • "For what you get and their expertise the price is reasonable."

Cons:

  • "I paid a non-trivial amount for a relatively simple dress alteration of a wedding dress."

Additional Services

Pros:

  • "Dry cleaning service available also at the shop is always reliable."
  • "They know how to treat leather and suede."
  • "My clothes are also dry cleaned well."

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