Thames Tailoring Reviews Summary

Quality of Tailoring

Pros:

• "He did a fantastic job with such a short time frame and it looks exactly like how the dress was originally made."
• "All turning out perfectly as Shah gives you the time and clearly knows what he’s doing!"
• "Shah shortened 2 t-shirts of mine as a last minute request before I went on holiday. He provided advice on finishing, the quality of the work is great, and it was completed quicker than expected!"

Cons:

• "My experience of shirt alterations for example was bad. A very expensive shirt was ruined after I paid for a hem alteration."
• "Sadly they did pretty poor work simply sewing on buttons for trouser braces. They were asymmetrical, different heights."

Customer Service

Pros:

• "He has excellent customer service, quick turn over time and star quality tailoring."
• "Shah and his team are extremely friendly and accommodative."
• "Wow. Lovely people who go above and beyond with their service."

Cons:

• "I will never be using this service by Shah again due to poor treatment of my items and disrespectful behavior."
• "I got a lot of denial, deflection, an argument about where the middle of a pair of trousers is, and no acknowledgment of the time I had to waste."

Professional Expertise

Pros:

• "Highly knowledgeable, professional and personable. A one of a kind business."
• "Shah is the only tailor I trust to deliver a high quality and enduring finish."
• "Shah is a true gentleman and a consummate professional. His experience and attention to detail do him great credit."

Cons:

• "Unfortunately, some alterations did not meet my expectations, leading to additional adjustments needed."
• "There have been instances where the results were inconsistent with my instructions."

Value for Money

Pros:

• "Reasonable prices and most of all he is a really nice guy."
• "The skill and craftsmanship of the whole team at Thames is a bargain at twice the price."
• "Always been very satisfied with the quality, results, and the friendliness of Mr. Shah’s services for clothes alterations."

Cons:

• "Yes, there are cheaper tailors out there, I've used them and frankly you get what you pay for."
• "I decided that I would not use this service because of the poor quality of treatment of my items."