Bar + Block Steakhouse London Aldgate Reviews Summary

Service Quality

Pros:

• "The bartender service and welcoming were commendable, setting a positive tone for our evening."
• "Despite arriving late, the staff was courteous enough to accommodate us."
• "Our waiter, I think his name was Jude, was amazing even though it was busy he treated us amazingly!"
• "The service was very attentive and very friendly, without hanging around too much at the table."
• "The staff were ok and the lady manager we spoke to saw our reservation online for that night....she was lovely about it."
• "Friendly, quick and very helpful staff."
• "The service was a little bit slow but I didn't have time for my third course before I had to get my train to Manchester."
• "The front desk manager (didn't get her name) was brilliant and friendly even though the place was understaffed."

Cons:

• "We felt a bit rushed when it came to ordering and especially when it came to desserts."
• "The kitchen closes at 21:30 they need to advertise this somewhere."
• "Steaks were incredibly skinny, probably under a half an inch thick."
• "We had to wait a good 30mins for our drinks and only got them after asking for them."
• "My burger was low on taste. Asked for a beer, it never came."
• "Waiter was very friendly but the two staff were run off their feet."
• "The waiter was rude, blunt and told us we couldn't order drinks when we had waited around 20 minutes already to order them."
• "The food was great but everything there was expensive for what you got."

Food Quality

Pros:

• "The food was delightful and left us satisfied."
• "The plating of the dishes also caught our attention."
• "The chateaubriand was very tasty, but probably too small 'for 2 people to share'."
• "Loved the variety of sides, but the veggies (broccoli and spinach) were a bit bland."
• "Really, really good food and choices for the money."
• "The food was delicious! The food was cooked perfectly, seasoned well, and was piping hot when it came out."
• "Food was good and arrived as ordered."
• "Beautiful. Every dish we ordered came to us very quickly and efficiently and, without a doubt, the food did not disappoint."

Cons:

• "The burnt ends fell apart and not in a good way, the steak was tiny."
• "The steak was cooked well but wasn't overly big."
• "The house steak sauce is far too sweet but went well enough with the under seasoned steaks."
• "Prawn and scallops together cost +£10 with the steak. We received 1 prawn and 1 scallop. Scallop was overcooked too."
• "Sticky toffee pudding was not particularly 'toffee tasting' and the pudding tasted quite 'floury'."
• "Ordered a burger but unfortunately not only was the bread dry the burger was too."
• "Food is mediocre, the burger was overdone, so it was dry and there’s no sauce with it."
• "The steak salad was lovely although one piece was just fat."

Ambiance

Pros:

• "On the bright side, the restaurant ambiance is great, providing a visually appealing setting for a pleasant dining experience."
• "The layout is spacious, with a nice cosy feeling. Lighting isn't too bright either, which gives it a relaxed atmosphere/ambience."
• "The decor is chic. Think exposed brick walls, comfy leather chairs in a well-lit setting."
• "The experience felt special and warm, George is very friendly and knowledgeable."
• "Beautifully decorated and cosy even though it is a big restaurant."

Cons:

• "The bigger letdown is that the atmosphere feels more downmarket than it seems in the listing. It's cafeteria vinyl booths with a blandness that often comes with discount hotels."
• "Not the biggest choice for us but what we can eat was really tasty."
• "We came in an hour before closing time and were met with 'I'm not rushing you but..' All downhill from there."
• "The restaurant is part of the Premier Inn which is upstairs/next door so you benefit from the hotel's recently upgraded Wi-Fi too."
• "A warm drink with no ice. If you have a bar, please serve the drink and tonic separate and offer ice."