Address: Herongate, Brentwood, CM13 3LW, United Kingdom
Phone: +441277811289
Rating: 4.3
based on 115 reviews.
Course Quality
Pros:
"The course has undergone some huge improvements since the new management has arrived... the course is currently in pristine condition."
"The course was in great condition, the greens were superb, kudos to the green keepers."
"Quality golf at an affordable price."
"The course was in fantastic condition with quick greens and great fairways."
"The whole course is in much better condition than previously was."
"Course is playing great. Fairways and greens in great condition."
"The course itself is immaculate, boasting pristine greens that are both pure and receptive."
Cons:
"The course becomes very boggy when heavy rain is around and really hard fairways in the height of summer."
"Greens rock solid. Couldn’t stop a ball on the green."
"The greens/fairways was in a poor condition."
"Fairways are needing a haircut, but again, that rain is holding back some work."
"Played here yesterday never seen course so bad. Absolutely shocking fairways like tractor fields."
"The Heron course was very boggy on the fairways and the two other courses were closed."
"Course should have been closed as it was unplayable due to water on greens and fairways."
Staff and Service
Pros:
"I was incredibly impressed with the facilities and the atmosphere in the Clubhouse."
"One of the most friendly courses I have ever played... Great staff, great service and food."
"The staff are very friendly also. Recommended without a doubt."
"All the staff I met were welcoming and enthusiastic."
"Very friendly and accommodating staff, especially Umesh who is massive asset to the venue and hospitality side of the business."
"Every single member of staff represents the club so well and can honestly say that each interaction was positive, warm and so welcoming."
"Warm welcome from every member of staff you bump into, no hard sales pitch just friendly chat and advice."
Cons:
"The staff could do with some happy pills!"
"With the exception of the bar, most staff do not appear to be particularly interested in helping out or welcoming visitors to the club."
"Poor customer service, and incompetent staff, who make excuses rather than being honest."
"As a guest I don't feel very welcome."
"Country club was overall lovely but the manager was very rude shouted at one of the lady’s working that day."
"Makes me believe I am not wanted."
"Then the nastiness started when I asked for a refund of the balance on my club card... After several years membership, the club told me NO using about 6 paragraphs of long email."
Facilities and Amenities
Pros:
"A great golf club with 3 x 9 hole courses with some challenging holes."
"Brilliant course, quite demanding if you have walking difficulties but there are plenty of buggies available."
"the tracer technology is brilliant and allows you to monitor and record club distances for when you play a round, also has some cool games to make you play different shots."
"State of the art driving range, top of the range buggies, electric trolleys with GPS, resurfaced car park and electronic booking in system."
"Great facilities, driving range and short game area."
"Excellent clubhouse facilities, driving range, well stocked pro shop, nice food."
"Only went for the practice range and a pint in the clubhouse. Impressive technology on the range."
Cons:
"if they can update that as well as a ball dispenser so you’re not bending over to place 100 balls."
"Down side, if you use a buggy they are one of the most expensive golf clubs around here to hire £30!"
"The Foot Golf run through multiple holes which is very off putting as well as dangerous."
"the artificial grass you use on some of the temp tees is bloody dangerous."
"the mats in the range are AWFUL and scuff your clubs."
"But often football being played on vixen course. Which takes away from benefit of having 3 x 9's."
"Although the course is very nice, the buggies were programmed to only drive down paths and no fairways... I had to abandon the round after 3 holes."
Value and Pricing
Pros:
"I understand the increase in cost of buggy hire, these are excellent."
"Easy to book and great value, the course is in excellent condition, really well looked after."
"We booked a twilight round and I think very good value to be fair."
"Cheap and cheerful! Pretty good layout of three 9 hole golf courses that you can combine to get 18 holes."
"Very nice course (Heron Hawk) good greens and well kept course given current weather conditions. Good bar and food options reasonably priced - as are the green fees."
"Considering the rain we have been having greens where great, very impressed with the rest of the course too."
"The course was in great condition, the visitor green fee was very reasonable and the staff were very welcoming."
Cons:
"All the improvements have made this the most expensive course in the area."
"As a pensioner the course is now out of my price range."
"£30 for Sunday golf at this this course is over priced .."
"If you don't mind having a 8 hour round of golf then sure, go for it! They let far too many people on and you end up waiting after every shot! Money greedy club!"
"Driving range however, hike up the prices following lockdown, then add the ball tracking technology and hike the prices again."
"Played hawk and heron before and really enjoyed it... Will never be returning to the vixen."
"Booked to play footgolf at 16:00 for 4 people. Arrived and told that they didn't receive the booking, and told they have run out of footballs..."
Food and Beverage
Pros:
"To this day, we have requests from guests for the recipe of the salmon BBQ dish, as well as praises for providing such delicious food!"
"The food options provided were equivalent to what we have experienced in a Michelin starred restaurant."
"Fabulous course and well maintained, excellent facilities terrace and club house, and the chef is amazing."
"We celebrated our daughter’s First Communion at the Heron Country Club’s Garden Room last Sunday, 50 guests. Wow oh wow! Gorgeous setting, great atmosphere and top class food, well done Umesh and team!"
"We had our 25th wedding anniversary celebration in the Garden Room... The tables were set up beautifully and the service and staff were amazing."
Cons:
"waited nearly 2 hours for our dinner for it to come up cold and under cooked."
"Only downside was the efficiency of the restaurant, but the food was good."
"Although hot food is advertised in the proshop as being available all day the only food option actually available was 'Pepperoni pizza take it or leave'."
"Only down side they stop serving regular hot food."
"I had a coffee whilst my car was being cleaned. Rather expensive for a coffee £2+ but not bad."