Zizzi - One New Change (St Paul's) Reviews Summary

Ambiance

Pros:

• "Awesome relaxed interior with nice ambiance which was great when catching up with a friend."
• "Like the ambience."
• "The atmosphere in the restaurant is very relaxed and tastefully decorated."
• "Really nice, layout is great, got seats near the window. Quieter than other nights which is ideal and the food is amazing."
• "The decor and atmosphere is great."
• "The ambiance and decoration inside the restaurant was great as well."
• "Cool decor too with a huge parakeet mural by a local artist."

Cons:

• "Layout is very modular so it can be tight."
• "The place was crowded on a monday afternoon."
• "Nice looking place in an empty shopping centre in the middle of London."
• "This doesn't feel like a chain restaurant crammed into a shopping centre."
• "Unfortunately my hot salmon salad was horrible, two tiny blocks of avocado and 1 sugar cube size of freezing cold salmon."

Service

Pros:

• "The asiter service was impeccable."
• "Very friendly staff. Drinks and starters came out swiftly after ordering with the mains not taking long to follow. All hot and fresh. Highly recommend."
• "All staff extremely friendly and focussed on customer service."
• "The vegan menu here is superb! The service is great and it accommodates large groups well."
• "Staff were friendly and attentive and the food came quickly and was delicious."
• "Very friendly and surprisingly quick service."
• "The service we received was second to none. Our waitress was very kind and considerate, big thumbs up for her! 👍🏼"

Cons:

• "Slow service, lukewarm and tasteless food."
• "The food was delicious but the service was horrible!"
• "Awful service! We went for a birthday lunch on a Friday and the birthday girl didn't get her food while everyone else already ate their food."
• "Dreadful. Waitresses not attentive and one was ambling around ignoring customers, texting on her 'phone."
• "Visited Zizzi for a casual meal and was very disappointed. The waiter, I believe his name is Tom, had a stinking attitude towards all patrons in the establishment."
• "The service was ridiculously slow. Had to ask multiple times to order drinks and food after being sat down for at least 20 minutes."
• "Service terrible. Took almost 2 hours to get our food."

Food Quality

Pros:

• "The food was nothing short of amazing, offering a burst of delightful flavors."
• "Delicious food and great menu choice."
• "Had the king prawn linguine for lunch and it was delish! Very filling as well so good portions."
• "We had a king prawn pasta dish and it came quickly! Very delicious. Great, efficient service."
• "Real good pizzas and pasta. I had a rustica pizza with white base and roast pork and it was delicious."
• "The food arrived on time with full of flavour, the crispy calamari was a real highlight among the starters."
• "Food was amazing, service was great and everything was really quick to arrive at table."

Cons:

• "It is very expensive, not self-made, the salad is already partly brownish-coloured."
• "Really disappointed from the food, I try pizza and pasta and could tell that it was really disappointing."
• "Their pastas are very terrible."
• "The food was OK, not quite hot when it got to us."
• "The pizza was beyond any acceptable standard."
• "The food came before the drinks did and that was inedible."
• "Without a doubt the worst pizza I have ever had in my life. They cannot do good tasting healthy food."

Value for Money

Pros:

• "There are often vouchers accessible online to make the experience even better by reducing the price."
• "The food came quickly and very tasty as well as really good value for money."
• "Decent prices for London too (and there are usually regular vouchers/deals that they offer) so the value for money is good."
• "Food at Zizzi Pizza is something I would never complain about, its amazing in quantity, flavor and well priced."
• "Very good prices, a good quality-quantity balance."

Cons:

• "Considering the pizza costs more than a full pizza, I would consider you upping up the salad portions. It's disportianate for the price you are paying."
• "£10.95 for the spaghetti bolognese was overpriced as the size was small and quality wasn't particularly great."
• "The rustica pizza, that's meant to be bigger than the classic one (hence it's more expensive), it's actually the same as the classic one but instead of being round it has a rectangular shape."
• "Not a show stopper but one expects £13 pasta to be pretty good."
• "The portion would have been enough for a 10 years old, I guess, but not a teenager, let alone an adult like me."