Kenneth Elliott & Rowe Solicitors Reviews Summary

Professionalism and Expertise

Pros:

• "I am thoroughly impressed with the level of professionalism and expertise they exhibited throughout the process."
• "Mouzzam Yamin demonstrated a deep understanding of property law and a commitment to ensuring a smooth and efficient experience."
• "He made the journey all the worthwhile with his professionalism."
• "Your professionalism and straightforward approach were excellent."
• "Always answered my questions ensuring everything was done correctly."

Cons:

• "Despite living in New Zealand I’ve met David Farr on a couple of occasions and found him to be unprofessional."
• "Warning - do not use David Farr at this company. He is very unprofessional and overcharges."
• "He is also the most ignorant man I have ever known."
• "Used this firm to purchase my first property and found their service very unprofessional."
• "I initially contacted KER Solicitors but found them unhelpful and unprofessional."

Communication and Responsiveness

Pros:

• "Mouzzam Yamin was always quick to respond to all emails and communication."
• "Both always had time for our calls and e-mails keeping reassured through the whole process."
• "Your communication skills were first-class."
• "He always responded promptly to any enquiries and kept us updated all the time."
• "He was organised, professional and made my first house purchase incredibly smooth."

Cons:

• "Communication wasn't great throughout the duration of my sale."
• "Mouzzam Yamin clearly is active as he sent sensitive documents to wrong email addresses."
• "I had a very good experience with Mouzzam, but once sale and purchase on track, he asked for paperwork that had already been completed."
• "Not sure if Mouzzam works on a different planet? Might explain the delays in getting back to clients."
• "I hardly had to lift a finger, Mouzzam always responded to queries as soon as possible."

Efficiency and Timeliness

Pros:

• "My Remortgage completed in 17 days from instruction!"
• "We wanted to do a quick purchase to meet the final stamp duty holiday deadline and had great, rapid service."
• "Very impressed with the service I received from Mr Farr and his team. I would be happy to recommend them."
• "I highly recommend Kenneth Elliot & Rowe Solicitors. David Farr was very professional and answered any questions we had very swiftly."
• "Recently bought freehold Garages in an auction (2019) and Mr Mouzzam's Professional service helped us to complete the transaction within two weeks."

Cons:

• "Used this firm for conveyancing services of a recent residential sale and purchase. We dealt with Mouzzam Yamin who is very unresponsive."
• "I wanted his firm to deal with a purchase of a freehold property. 6 months in, nothing, no progress despite endless reminders."
• "Not even a holding response from them, in particular Mark Sadler who was supposed to have dealt with it."
• "Used them for our purchase of a flat, very unprofessional seemed like they have had no idea what they were doing."
• "I was recommended to use Kenneth Elliot and Rowe and can say I wasnt disappointed. Mouzzam worked very hard as there were a lot of issues."