Address: Plaza Level, West, Tower Place, London EC3R 5BU, United Kingdom
Phone: +442034890303
Rating: 3.9
based on 220 reviews.
Service
Pros:
"Their service is simply superb."
"The server - Michael S. - was very helpful and explained in detail to my daughter what the spaghetti was going to be like."
"The service was very good and joyful."
"Acomodating staff."
"We enjoyed both the food and service at this restaurant."
"Thank you for doing what you do, with a smile on your faces and well."
"The staff are always there to look after your needs."
Cons:
"The overriding theme of the visit was chaos. Complete, utter chaos."
"But service is very very frustratingly slow."
"The rest of the service was disappointing, and we felt rushed."
"Wow. What a disappointment. Visited London for first time with kids and such a shame we had lunch here. The staff were not friendly."
"He didn’t even smile at us and just had this expression on his face that he hated us."
"Very slow service and incredibly ignorant staff."
"Surprisingly slow and rude service from staff."
Food Quality
Pros:
"Food was nice despite it taking ages to arrive."
"The food was good, especially desert."
"The pizza was dry and a little tasteless and the Calzone was a lot smaller than everywhere else I've had it but it was really tasty."
"The Goat cheese Arancini and the lasagna were great."
"We had the crab cannelloni from the specials board and it was lovely."
"The dough of the pizza was really good in my opinion, and the toppings on the pizza weren't too much or too little."
"Food is lovely."
Cons:
"If you are a vegan though - do not go there, they have literally nothing for vegans."
"Rubbery, tasteless and completely sub standard."
"The pizza was dry and a little tasteless."
"We ordered calamari to share and it was tasteless as if it had not been seasoned."
"Some of the worst restaurant food I've had in years."
"A mediocre, lazy attempt at Italian food."
"The most tasteless food we had in a touristy location."
Value for Money
Pros:
"£4.95 for a large bottle of peroni is cheaper than the pub we were in before hand."
"Price was reasonable, staff were welcoming."
"Excellent food and bang for your buck and you wont leave this place hungry or wanting for more."
"Food was amazing, I would recommend a sharing platter of anti-pasti to everyone."
"It was good, perhaps a bit expensive for what it is."
"We enjoyed a family meal. Reasonable budget wise and the food quality and atmosphere is pleasant."
"The food came amazingly fast, and it was very good."
Cons:
"Pizza was not good, was more like an expensive bread, which wasn't really tasty."
"Was highly disappointed at the cost of the new year menu and found it disgusting that there was no other choice."
"For what you get it was too mine opinion expensive."
"Portion size had more than halved but price was the same if not slightly higher."
"The pizza is terrible. Basically, they just put a whole lot of sugars (mostly jam) on your pizza."
"Awful food, overpriced and the ladies toilets were disgusting!"
"Overall an absolute waste of money but we had to eat it was we were starving and had no other options."
Ambiance & Cleanliness
Pros:
"The interior of the restaurant is light and well designed, good for people watching if you're dining alone."
"Good atmosphere especially for families and friends gatherings."
"Restaurant is very clean and nice staff are personal and very kind I will be back for sure!"
"Spacious enough to seat large groups."
"Very nice location, near the Tower of London en the Towerbridge."
"The place is very cool and it gives a feel that you are in Italy."
"Food is great, atmosphere is wonderful. Will definitely come back here!!"
Cons:
"Vile, urine soaked female toilets strewn with toilet paper."
"Final straw was one of the most disgusting toilets I’ve ever had the misfortune to visit. Filthy, flooded, overflowing bins, stuff I’d rather not consider splashed up the walls."
"The bathrooms were over the top attempt at chic, a bucket as a sink??"
"The place was full when i arrived. It seems a very nice - but slightly noisy location."
"The restaurant was a bit larger and more noisy from what we prefer."
"This branch downstairs toilet, was one of the most disgusting I have ever seen."
"Frankly this was a shocking meal and considering what a meal out to Zizzi costs - I don't think we will be back any time soon."