The Cocktail Club Canary Wharf Reviews Summary

Staff Interaction

Pros:

• "Had the best night with the staff, drinking and dancing till close time."
• "The girl on the floor was nice and suggested super tasty cocktails."
• "Kevin Sosa the bartender is the best around, very efficient and you get the right drink first time."
• "Jordan was brilliant and very attentive! She was so quick with drinks and let us wait until they opened."
• "Came here on a first date, and left having a second one lined up thanks to Paula."
• "Benji made my entire night. One of the best flair bartenders I’ve seen in a while."
• "We were looked after by Caoimhe, who was fun and bubbly. A great member of your team."

Cons:

• "Upon arriving, we were informed that there was no bar service and we needed to wait for table service."
• "Their attitude suggested that our presence was an inconvenience to them."
• "We sat and waited for another 30 minutes, attempting to catch the attention of a staff member to order more drinks."
• "We eventually approached a staff member ourselves to request the bill, only to be met with an eye roll."
• "The waitress was reluctant to let us in despite only a couple of tables being taken at 5pm when we arrived."
• "I always reluctantly give bad feedback, preferring to be constructive rather than negative."
• "Didn't eat but drinks service very slow - found ourselves at the end of the bar waiting for what felt like forever."

Drink Quality

Pros:

• "The drinks are on point."
• "The atmosphere was really nice, although it's definitely not the right environment if you just want to chat."
• "The staff know their menu, so if you don't know what to order, the staff are great at recommending drinks."
• "The drinks were stunning and the atmosphere was great."
• "Really good drinks, amazing service, nice atmosphere (especially during Halloween)."
• "We came for a the weekend for Harry styles, this bar was recommended for great cocktails and views."

Cons:

• "Neither tasted anything like any other margarita or bramble I've ever had. They had this kind of watery, syrupy artificial after taste."
• "Bought a drink at the bar and got charged 12.5% service charge. I say drink, but it was mainly crushed ice."
• "I thought this bar was one of the places where you pay for terrible customer service."
• "I was there at 6 and they were already short on cocktails."
• "The cocktails where nothing special and not exactly as described. Mine was meant to have a roasted marshmallow but is was not."
• "Watered down alcohol, over priced drinks and bad service."
• "Worst cocktail I have ever had. Left with a glass of ice after taking a few sips through a straw."

Ambiance and Atmosphere

Pros:

• "The music was chill which was nice for a Sunday."
• "The Irish manager Nigel was the icing on the cake !! Lots of laughs and great views of Canary Wharf !"
• "Great place. Great atmosphere. Was served by Rory who was absolutely wonderful, an absolute Gem."
• "This place is so much fun and also somewhere where you can feel safe."
• "The staff were exceptional - they went to every effort to help throughout the night."
• "The Cocktail Club had brilliant views for our Summer Party!"

Cons:

• "The atmosphere was flat although we were sat a good 20-25 feet from anywhere else."
• "The decor inside is kind of a tired version of shabby chic. It's lacking the chic."
• "Also for improvement get someone to turn the treble / mid down on the sound system as it should be a LOT better."
• "Very average cocktails, and we were disappointed with the service."
• "No one came to take our order for more than 20 min, and the bar was not even busy."
• "Members of our party refused entry on completely spurious grounds."
• "Avoid at all costs. A blight on the friendly and welcoming Canary Wharf scene."