Eastwood Hall Reviews Summary

Hotel Experience

Pros:

• "What a lovely stay. Couldn’t fault the hotel at all."
• "Very nice hotel, good location."
• "The hotel room was fab, the bed huge and comfortable."
• "Staff was excellent."
• "Clean tidy and spacious rooms."
• "The rooms are comfortable and clean. The shower is excellent."
• "Lovely hotel in beautiful grounds the rooms have been updated since we started coming here comfortable bed and nice size room with good bathroom."
• "Great hotel, the team is excellent and very accommodating."

Cons:

• "Nice room, but bed too soft and pillows too flat for my personal liking and no glasses for water!"
• "Our rooms were shocking, carpets so old and threadbare you needed to keep your shoes on, holes and dirty marks on the walls, generally felt grubby with out-dated furnishings."
• "Don’t be fooled by the photos of the rooms."
• "Wifi in my room was awful and only connected to my phone sporadically."
• "The rooms were very dirty and the floors needed hoovering."
• "Room beautifully presented, however no hot water New Years Day so no heating or unable to shower/bathe."
• "On my second stay, I was very disappointed to get to my room today and feel like I've walked back in time by 20 years."
• "The best thing about Eastwood Hall is the service the staff give."

Food and Dining

Pros:

• "The food was fantastic and breakfast equally good in the morning."
• "We had 2 lovely meals in the restaurant and our waitress Renee was so lovely nothing was too much trouble and very friendly."
• "Breakfast was a buffet, lots of choice of hot and cold food and drinks."
• "The breakfast in the morning was so tasty and we had so much choice to choose from and at a great price."
• "Breakfast was very nice and lots of choice very impressed."
• "Food good Bar and sitting area beautiful The staff are excellent so friendly look very smart and well trained."
• "The party was excellent and organised really well."
• "Food excellent."

Cons:

• "Main course was OK, nothing special."
• "The restaurant looks nice but the menu could be more imaginative, e.g., no fish apart from fish and chips."
• "The bar was poorly stocked and ran out of popular drinks, even lemonade!! Coffee machine broke at breakfast."
• "Unfortunately the spa wasn't exactly clean, had multiple broken lockers, pool was freezing and the hot tub was tepid at best."
• "The service from reception and the restaurant was exceptional. The food was very good."
• "Just returned from a night at the Eastwood hotel, in hindsight I wish I had chosen a different hotel."
• "Room would have benefited from aircon or a fan."
• "The only real highlight of the stay was the breakfast, the buffet was well stocked and overall freshly cooked."