Arro Coffee - Bayswater Reviews Summary

Coffee Quality

Pros:

• "The coffee is especially good. My favourite is Cortado."
• "Really it is temple of coffee."
• "Best coffee in London! They also have an excellent baked items."
• "Mocha I ordered was ABSOLUTELY DELICIOUS!"
• "Best coffee and hot chocolate in London, honestly."
• "Variety & taste of the coffee is really great."
• "Excellent coffee made by baristas who really care about their craft."

Cons:

• "So disappointing, the proportion of milk to coffee in the flat white is completely wrong."
• "I was let down immediately with the double Espresso... clearly under Extracted."
• "the coffee is very poor and watered down."
• "Baristas need to be taught the proper amount of tamping pressure."
• "The flat white I ordered was plain disappointing."
• "both coffees (flat white and iced latte) tasted quite burned."
• "Not great coffee, way too much milk."

Staff and Service

Pros:

• "Staff are very nice and friendly. I love their latte."
• "Outstanding customer service today. A great team with high energy."
• "The staff were very knowlegable and attentive."
• "swift service."
• "Impeccable service."
• "Very friendly staff."
• "The staff were very welcoming and friendly."

Cons:

• "Absolutely disgusting attitude from staff!"
• "Staff have attitude."
• "Staff should be firstly more polite (not Italian attitude) and educated, no knowledge about coffee varietals, origins."
• "Also, even though your staff was told to fix the coffee they refused it. Or rather completely ignore it!!!"
• "Worst service ever!!"
• "The staff were very rude, arrogant and full of themselves!"
• "The service is awful."

Ambiance and Decor

Pros:

• "Great decor and vibe, with some decadent menu items."
• "A lovely quiet little spot in a quiet area of Bayswater."
• "Nice atmosphere and fast service!"
• "A cafe with such lovely decor and atmosphere is a rare find in London!"
• "lovely interiors."
• "The place is quiet and cozy."
• "An inviting, spotless and unorthodox contemporary interior, slick merchandising and enthused baristas."

Cons:

• "Downstairs are only bar stools type; upstairs have some proper chair."
• "it's so hot inside you're literally boiling."
• "The store itself has a nice atmosphere and great looking menu. The service is awful."
• "It's a bit disappointing they're serving them in plastic cups though even when eating in."
• "Love the coffee and ambiance; however they could do better with the seating."
• "The only downside is the stall chairs (that's for me) but they are cute looks."
• "Atmosphere: No smile, no good morning or hello. Just who’s next."

Food and Pastries

Pros:

• "Cakes and pastries are positively delicious."
• "The most fantastic pistachio croissant EVER!"
• "Exceptional fresh croissants, plenty of options and fillings."
• "A large variety of delicious pastries and quick food."
• "Good variety of breakfast options, great croissants."
• "Amazing croissants and pastries, real Italian espresso with a variety of options."
• "You'll love their fluffy giant custard croissant, worth every penny."

Cons:

• "Pastry is not good at all! There is no flavor! Your croissant is like eating sponge!!!"
• "Their selection of cakes were very poor... had no flavor or character."
• "The vegan croissants were overdone."
• "food is never heated properly, expensive for what it is."
• "The coffee was cold and uninspiring."
• "The pistachio cream could have tasted better. The cream tasted more like flavored custard to me."
• "Average food nothing great. Rather over priced."