Prufrock Coffee Reviews Summary

Coffee Quality

Pros:

• "Their filter coffee (I had Chelbesa Ethiopia) was some of the best coffee I've had in a long while."
• "Coffee served was refreshing and aromatic with an exquisite taste."
• "The coffee is perfect. Milk is frothed to perfect sweetness and coffee isn't burnt."
• "The coffee, the cappuccino.. the iced latte -> Delicious. Perfectly balanced and with an outstanding flavor!"
• "You can trust that your coffee here will be the best of the best 👌🏼"
• "Awsome coffee, had the best espresso of my life (so far) there, they are truly passionate about coffee and do it perfect."
• "Quite simply the most extraordinary espresso I've ever had."

Cons:

• "The coffee was weak and luke warm."
• "A friend invited us to try the coffee here and was SO EMBARRASSED when all six of us were served some of the worst coffee we've ever had - even for Britain!"
• "Ok coffee but not as good as it was earlier on."
• "Sadly the service was not good at all, there weren’t that many people on arrival and it was that busy during our time at the cafe."
• "Disappointing for what is supposed to be the best coffee in London."
• "The espresso I tasted here was a nasty thing. Bitter, metallic, a horror."
• "Unfortunately, giving just 2 stars because the oat cortado I had was the worst I've tried in London."

Staff and Service

Pros:

• "Very friendly helpful staff."
• "Great coffee and excellent service."
• "The staff didn’t rush me to leave after I was done, it was an overall pleasant experience and will be visiting again!"
• "The staff is very nice and friendly."
• "Their staff is friendly and helpful."
• "Staff were attentive, very polite and not at all intrusive."
• "The staff were lovely too."

Cons:

• "One of those pretentious London espresso stores with disinterested staff."
• "The staff are a little stand-offish."
• "Service was abysmal. There were three people working the floor, however only one seemed to take orders, she was ignoring us to the point where I had to get up and ask for someone to take our orders."
• "Staff behind the bar are OK, but lacking a bit of empathy."
• "Staff uninterested in your attention and look annoyed if you ask them for something."
• "Too many rules and staff looking at you with sad faces about everything, even asking for the bill."
• "The shop was very quiet with lots of staff about, nevertheless the service felt disinterested, mechanical and awkward."

Ambiance and Atmosphere

Pros:

• "Prufrock has a great atmosphere-perfect spot for either meeting up with friends or colleagues."
• "Nice place to sit as well, being clean and having a nice chilled atmosphere with a variety of tables available."
• "The atmosphere was calm and relaxing—definitely a place I'll visit again!"
• "Wow, Prufrock has set a new standard of what a coffee shop should be like."
• "Awesome vibes and friendly staff."
• "The ambiance is great, movie like; you feel at home and at the same time at a NYC restaurant during a cold winter evening, very cozy."
• "Decor and atmosphere was great too."

Cons:

• "Not a friendly working cafe."
• "Coffee is great, but there is always a very bad smell when you enter this place."
• "The place is to dark for my taste."
• "Great coffee, but weird atmosphere. Everyone seemed to be sitting in isolation with their laptops not talking to one another."
• "Today was my first visit and honestly I won't be going back. The place just has no atmosphere."
• "It's a bit noisy though if you want to try and work there long-term throughout the day."
• "Everything was very nice besides the music which is not adequate for such a place."

Price and Value

Pros:

• "Throughout the years, Prufrock has been a must-visit every time I've been to London - and it never disappointed."
• "Highly recommended but price is high."
• "Cost wise it is a little bit more then I like paying but I was happy paying for it and I would visit again."
• "You don't have to tip them as the bill already includes service charge."
• "Really good coffee... it all came to a clean £20. Thought that was good for central London!"
• "Both absolutely delicious, really well priced."
• "Of course, the coffee they offer is great and not as pricey as most coffee shops around."

Cons:

• "Only thing keeping it on four rather than 5 stars is that it is on the pricey side."
• "Although the place is quite expensive, the coffee is fantastic here."
• "Their breakfast / brunch options are also great (though slightly on the pricey side)."
• "Expect to spend almost £10 for a cup of coffee and slice of cake."
• "I paid £7.30 this past visit due to a sneaky service charge they added on top of the prices on the board, which crosses the line into unacceptable territory."
• "I just don’t feel it is appropriate to charge service charge for the bag of beans and filters — why put them in the same bill?"
• "Amazingly overpriced for what it is."