Address: 21 Warren St, London, W1T 5LT, United Kingdom
Phone: +442072098200
Rating: 4.8
based on 148 reviews.
Coffee Quality
Pros:
"The filter coffee was delicious, very smooth."
"The more expensive coffees are steeply priced, but worth it if you care about coffee."
"The coffee here is top quality and nothing like you would try anywhere else in London."
"Their coffee is the elite of the elite within the highest echelons of the coffee industry."
"The coffee beans all the way from Yemen and then roast them here!"
"The QISHR latte is truly sensational something out of this world."
"The coffee is outstanding. Chocolatey and mellow, and a quite unique flavour… almost a hint of whiskey?"
Cons:
"Coffee was a tad disappointing compared to other spots in London."
"The flat white needs some improvement."
"However, I didn't find the coffee and food to be a decent value relative to prices that are much higher than nearby places."
"For the price (~7£ take away and ~9£ inside) this quality isn't enough, imho."
"The service has gone downhill, and the coffee tastes off, like they switched to lower-quality beans."
"I am a string coffee drinker but I found this coffee had sour undertones rather than chocolate ones."
"To my disappointment, both the staff member taking my order and the barista shared a laugh when I requested a decaf coffee."
Customer Service
Pros:
"The staff was really friendly especially the supervisor."
"The customer service is also fantastic."
"The staff are also very warm, inviting and always happy to help."
"Fantastic service from the entire team making it even more welcoming."
"Staff are super friendly."
"The staff was super polite and accommodating!"
"10/10 for customer service, staff are friendly and welcoming."
Cons:
"Come here if you want to be disturbed and bossed around by the boss of this cafe!"
"I have to knock off two stars due to the customer service and apparent lack of coffee knowledge by the girl at the till."
"They will come to ‘evacuate’ you in front of everyone even you keep ordering drinks but you have your laptops on the table!"
"The card machine doesn’t work and the manager looking woman didn’t bother to explain the situation to everyone."
"This lady boss of the cafe barged in and actually arrogantly claiming their laptop policy."
"It’s the way how the owner of the cafe will communicate with their customers on their policy that is frustrating."
"Upon entering, I was surprised to find that no one greeted me with a 'Hi' or 'Hello,' which struck me as rather unusual."
Ambience and Decor
Pros:
"It's great that it's non typical and they have their own spin on everything."
"This cafe is very aesthetically appealing. It has very Moroccan vibes to it."
"I adore the interior design too - warm terracotta tones with a minimalist finish."
"The atmosphere is just so delighting... one of my favourite cafés in London <3"
"The elegant and sophisticated furniture inside, with sofas and tables makes it a perfect place for both a chilled breakfast and work-briefings as well."
"A beautiful ambience."
"Classy yet simple, Middle Eastern-esque theme and vibes."
Cons:
"Worst cafe ever!!!!! Don’t ever get fooled by the ‘so called’ interior or the style of this cafe."
"This place used to be the best in the neighborhood, but lately, it has been disappointing."
"The place is iconic with nice decorations👌."
"It is as if you are retreating into an Arabian oasis of calmness and tranquility."
"Beautiful decor and just look at these cool looking cups, very unique place."
"The design of the space is very cosy."
"I had to sit downstairs, which was ok but I missed the vibe inside the coffee shop."
Pastries and Food Quality
Pros:
"Their pastries are so good, especially the Yemeni Honey croissant."
"Excellent back goods, especially the almond croissant."
"The collection of pastries are bespoke and unique with relevance to Yemeni roots."
"The honey croissant was wonderful, perfect mix of crunchy/flaky and soft buttery."
"The pastries were absolutely delicious! I tried the pain au chocolat and the truffle danish."
"The freshly made croissant buns are sublime to say the least."
"The pastries were scrumptious as well, the best parisian flan I had."
Cons:
"However, the filling had almost no hint of pistachio and was too sweet."
"The dessert I had was okay because it didn’t have any pistachio flavour kick."
"Again the flavours were fantastic but if I was picking holes I’d suggest they shouldn’t pre-melt the cheese topping."
"The honey croissant was also delightful but nothing special."
"Food looked fantastic but didn't wow."
"Food and drinks are overpriced imo, they taste nice but not exceptional."
"Unfortunately, the pastries and desserts had all been sold out."
Value for Money
Pros:
"They don’t charge extra for vegan milk."
"Don't be dissuaded by the price; they're worth trying!"
"Good prices too! Oh, and their almond croissants truly are 'the best in town'."
"Worth the price."
"Very very good coffee. Think of it like the Chanel of coffees."
"Enjoyed every sip and bite!"
"The tea is great because it’s not in a tea bag!"
Cons:
"The more expensive coffees are steeply priced."
"The food is -a bit expensive, but the matcha and lattes are amongst the best I've tasted in London."
"The drinks and food are more expensive than your average coffee shop."
"Very pricey."
"For the price (~7£ take away and ~9£ inside) this quality isn't enough, imho."
"However, I didn't find the coffee and food to be a decent value relative to prices that are much higher than nearby places."
"But I have to knock off two stars due to the customer service and apparent lack of coffee knowledge by the girl at the till."