Qima Cafe Reviews Summary

Category: Coffee shop London

Address: 21 Warren St, London, W1T 5LT, United Kingdom

Phone: +442072098200

Rating: 4.8
based on 148 reviews.

Coffee Quality

Pros:

  • "The filter coffee was delicious, very smooth."
  • "The more expensive coffees are steeply priced, but worth it if you care about coffee."
  • "The coffee here is top quality and nothing like you would try anywhere else in London."
  • "Their coffee is the elite of the elite within the highest echelons of the coffee industry."
  • "The coffee beans all the way from Yemen and then roast them here!"
  • "The QISHR latte is truly sensational something out of this world."
  • "The coffee is outstanding. Chocolatey and mellow, and a quite unique flavour… almost a hint of whiskey?"

Cons:

  • "Coffee was a tad disappointing compared to other spots in London."
  • "The flat white needs some improvement."
  • "However, I didn't find the coffee and food to be a decent value relative to prices that are much higher than nearby places."
  • "For the price (~7£ take away and ~9£ inside) this quality isn't enough, imho."
  • "The service has gone downhill, and the coffee tastes off, like they switched to lower-quality beans."
  • "I am a string coffee drinker but I found this coffee had sour undertones rather than chocolate ones."
  • "To my disappointment, both the staff member taking my order and the barista shared a laugh when I requested a decaf coffee."

Customer Service

Pros:

  • "The staff was really friendly especially the supervisor."
  • "The customer service is also fantastic."
  • "The staff are also very warm, inviting and always happy to help."
  • "Fantastic service from the entire team making it even more welcoming."
  • "Staff are super friendly."
  • "The staff was super polite and accommodating!"
  • "10/10 for customer service, staff are friendly and welcoming."

Cons:

  • "Come here if you want to be disturbed and bossed around by the boss of this cafe!"
  • "I have to knock off two stars due to the customer service and apparent lack of coffee knowledge by the girl at the till."
  • "They will come to ‘evacuate’ you in front of everyone even you keep ordering drinks but you have your laptops on the table!"
  • "The card machine doesn’t work and the manager looking woman didn’t bother to explain the situation to everyone."
  • "This lady boss of the cafe barged in and actually arrogantly claiming their laptop policy."
  • "It’s the way how the owner of the cafe will communicate with their customers on their policy that is frustrating."
  • "Upon entering, I was surprised to find that no one greeted me with a 'Hi' or 'Hello,' which struck me as rather unusual."

Ambience and Decor

Pros:

  • "It's great that it's non typical and they have their own spin on everything."
  • "This cafe is very aesthetically appealing. It has very Moroccan vibes to it."
  • "I adore the interior design too - warm terracotta tones with a minimalist finish."
  • "The atmosphere is just so delighting... one of my favourite cafés in London <3"
  • "The elegant and sophisticated furniture inside, with sofas and tables makes it a perfect place for both a chilled breakfast and work-briefings as well."
  • "A beautiful ambience."
  • "Classy yet simple, Middle Eastern-esque theme and vibes."

Cons:

  • "Worst cafe ever!!!!! Don’t ever get fooled by the ‘so called’ interior or the style of this cafe."
  • "This place used to be the best in the neighborhood, but lately, it has been disappointing."
  • "The place is iconic with nice decorations👌."
  • "It is as if you are retreating into an Arabian oasis of calmness and tranquility."
  • "Beautiful decor and just look at these cool looking cups, very unique place."
  • "The design of the space is very cosy."
  • "I had to sit downstairs, which was ok but I missed the vibe inside the coffee shop."

Pastries and Food Quality

Pros:

  • "Their pastries are so good, especially the Yemeni Honey croissant."
  • "Excellent back goods, especially the almond croissant."
  • "The collection of pastries are bespoke and unique with relevance to Yemeni roots."
  • "The honey croissant was wonderful, perfect mix of crunchy/flaky and soft buttery."
  • "The pastries were absolutely delicious! I tried the pain au chocolat and the truffle danish."
  • "The freshly made croissant buns are sublime to say the least."
  • "The pastries were scrumptious as well, the best parisian flan I had."

Cons:

  • "However, the filling had almost no hint of pistachio and was too sweet."
  • "The dessert I had was okay because it didn’t have any pistachio flavour kick."
  • "Again the flavours were fantastic but if I was picking holes I’d suggest they shouldn’t pre-melt the cheese topping."
  • "The honey croissant was also delightful but nothing special."
  • "Food looked fantastic but didn't wow."
  • "Food and drinks are overpriced imo, they taste nice but not exceptional."
  • "Unfortunately, the pastries and desserts had all been sold out."

Value for Money

Pros:

  • "They don’t charge extra for vegan milk."
  • "Don't be dissuaded by the price; they're worth trying!"
  • "Good prices too! Oh, and their almond croissants truly are 'the best in town'."
  • "Worth the price."
  • "Very very good coffee. Think of it like the Chanel of coffees."
  • "Enjoyed every sip and bite!"
  • "The tea is great because it’s not in a tea bag!"

Cons:

  • "The more expensive coffees are steeply priced."
  • "The food is -a bit expensive, but the matcha and lattes are amongst the best I've tasted in London."
  • "The drinks and food are more expensive than your average coffee shop."
  • "Very pricey."
  • "For the price (~7£ take away and ~9£ inside) this quality isn't enough, imho."
  • "However, I didn't find the coffee and food to be a decent value relative to prices that are much higher than nearby places."
  • "But I have to knock off two stars due to the customer service and apparent lack of coffee knowledge by the girl at the till."

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