Address: 2 Park St, London, SE1 9AD, United Kingdom
Phone: +442072323010
Rating: 4.5
based on 475 reviews.
Coffee Quality
Pros:
"The best of original taste of coffee that I have tasted thus far."
"The drip coffee is incredible - I normally drink my coffee with milk, but I drink this coffee black."
"Monmouth Coffee really is one of the best coffee destinations in London."
"Coffee for me is the best in London."
"Their filter coffee is a must!"
"Monmouth coffee is currently my favourite non instant coffee. Great strong taste."
"The coffee is some of the best you'll get in London, personally I just love the black filter."
Cons:
"However, our cappuccino fell short of expectation, way milkier than imagined."
"Coffee v60 was normal not great .. I think water was over heated to 95 degree."
"The filter coffee (columbia beans) was a tad too bitter for my liking."
"However the pour over coffee is very rough, no scale and water is poured so carelessly."
"I didn't believe how a famous store did the pour-over coffee like a beginner making all the mistakes you could imagine."
"Coffee was off, roast of the day, mildly disappointing."
"let’s be frank, coffee is mediocre; they dont even bother measuring water qty or temperature for your pour over coffee."
Service
Pros:
"The staff were friendly, efficient and knowledgeable."
"Staff are always friendly and knowledgeable and the coffee is delicious."
"The baristas were very friendly and helpful."
"They serve fairly quickly - and it's always worth the wait."
"Staff is very knowledgeable of the coffee and are very friendly."
"The staff are really friendly, they genuinely seem happy to be there, talk about coffee, give you their descriptions and tasting notes."
"The staff are friendly, offering help and knowledge on the coffees that they serve."
Cons:
"The staff are extremely slow so the line barely moved."
"I felt sorry for the barista who struggled with the latte art."
"The girl who poured the milk for art latte no idea what she doing!"
"The lady brewing my pour over had no idea what she was doing (dry paper filter, too fine of a grind, no bloom, choked the brew, no swirls...)"
"Despite a veritable army of staff behind the counter, somehow they still seem a little slow to serve; there is always a bit too much of a queue."
"Funny person collecting the payment doesn't know what you've ordered."
"TEN members of staff behind the counter being incredibly rude, intimidating and mean."
Atmosphere & Location
Pros:
"The coffee shop exuded an unmistakable aura of authenticity, creating a warm and inviting ambiance that further enhanced my visit."
"It's very down to earth, which is refreshing as some 'high end' coffee places can be a bit pretentious."
"We loved the atmosphere."
"A must come for coffee enthusiast or if just want to really have a great cuppa."
"Wonderful coffee experience at a busy location around Borough Market."
"The decoration is rustic and cosí perfect for the market."
"The entire space was welcoming and open."
Cons:
"The London bridge one doesn’t have a great atmosphere because it’s largely cold in winter; coffee is still great."
"It's not a place where you can stay long to read a book or think, as it is always busy, filled with people who just finished eating at Borough Market, but it's definitely a spot to grab coffee."
"But if you are not in the area, this is not an attraction in itself."
"The no take away cups idea is a good one but doesn't work in this super busy location."
"Just hard to relax with all the crowds."
"Due to the popularity, coffee drinks are made in a rush, and most likely they won't be great."
"So if you’re looking for a grab and go it’s not the place to go."
Sustainability & Environmental Impact
Pros:
"Love that they don’t have single-use cups for takeaway coffee - instead you can leave a 5 GBP deposit for a reusable cup, which is refundable when you return it."
"I love their focus on sustainability & environmentally-friendly approach (no single-use take away cups; no single packs of sugar..)"
"The attentive cashier took the initiative to share information about their sustainable coffee mugs, emphasizing their commitment to environmentally conscious practices."
"What I particularly like is the environmental initiative here."
"Love that they don’t use single use disposable cups!"
"Their new reusables scheme is slightly strange but I am hoping it cuts down on the amount of waste."
"Very cool idea for helping save the planet."
Cons:
"But 5 pound deposit cup, 'the trendy environmentalist' new cool marketing strategy? No thanks."
"£5 for a loan cup to drink outside…. Lol. Just lol."
"They do nice coffee but now they no longer provide paper cups and instead force people to buy a reusable £5 cup."
"They had no takeaway cups available other than ones with a £5 deposit."
"They offer no paper cups. So you have to pay a 5 pound deposit for the tiniest ceramic to-go cup."
"Monmouth won’t sell you a coffee in a paper cup and force you to ‘borrow’ a plastic one with a £5 deposit."
"Never refund me my deposite for the coffee cup since 6 months AND dozens of annoying and not solution-oriented emails."