Address: Unit 6, The Quadrant, Little Ealing Ln, London W5 4EE, United Kingdom
Phone: +442036325580
Rating: 4.7
based on 269 reviews.
Food Quality
Pros:
"The BEST MOST AUTHENTIC pizzeria Napoletana you’ll find in West London."
"The dough was perfect. Light, airy and crispy. Soft and chewy in the right places."
"Pick any pizza and you'll do well - this place really is a treat."
"Best pizza I've had in London hands down."
"Pizzas are a specialty and were very popular perfectly baked and homemade."
"The pizza dough is made fresh daily and cooked in a wood-fired oven, which gives it a unique flavor and texture."
"Very authentic Napolitan pizza, the best in London!"
Cons:
"The marinara was horrible full of garlic and oregano."
"Both pizza's were stone cold and neither were cut."
"The dough of both pizza was hard and tough to chew, especially when it gets cold."
"The pizza was cooked and delivered within 14 minutes in total, was totally burnt on both sides."
"I ordered the Lucia Dalla, with a “homemade spicy sauce base n’duja” but instead received a dry pizza with flavourless minced pork and no sauce to be found."
"The pizza was good, however a little too greasy and didn’t feel like it had the authentic Italian taste."
"The pizzas are not cooked to perfection, with minimal cheese and quite flavorless."
Service
Pros:
"The service is really good and the waiters/waitresses are both friendly and professional."
"Service is excellent."
"Very friendly staff, swift service and kind."
"Staff very helpful Came last night just before closing but we’re happy to accommodate."
"The staff is the best, they welcome everyone with a smile and make you feel at home."
"The fellow staff were super friendly and made sure to have all our wishes catered to."
"Our waiter Fabio was incredible helpful, friendly and quick."
Cons:
"Slightly Rude staff with attitude in both branches."
"The waitress with the glasses was quite rude and blunt, she also got our order wrong and forget to serve our starters."
"DESPITE the pizza being AMAZING here I have to give one star PURELY for the absolute sh** customer service of the delivery driver...yet again."
"We were rudely spoken to by the waitress and almost forced out the last time we went."
"Came in to an empty restaurant with my wife and was rudely welcomed with ur not allowed in without a mask."
"We tried calling for a refund or a re delivery however the staff was rude and wasn’t helpful at all."
"Especially the stuff is not very welcoming."
Ambiance
Pros:
"In terms of ambiance, super cozy and themed, beautiful photos of Sophia Lauren and typically Italian remarks reminiscent of golden moments of Neapolitan history."
"Nice and clean environment, soft Italian music which makes the atmosphere awesome!"
"L'oro di Napoli also has a warm and inviting atmosphere."
"Makes you feel you are in Italy."
"The place has very nice vibe, is unpretentious and it is very popular with locals."
"The restaurant is quaint and cosy."
"The atmosphere was perfect."
Cons:
"Authentic Mafiosi racket... serving up bland, luke warm UNCUT pizzas."
"However, this is a small crammed place that's very busy and very loud."
"It can get noisy though cos of the small enclosed space so maybe not the best for quiet conversations."
"The restaurant gets quite busy in the evenings and the music can be really loud."
"Narrow space customers are sticking to each other."
"Avoid this unfriendly, unaccommodating, arrogant place"
"Unfortunately service was v poor - missed toppings off my partner’s pizza."
Value
Pros:
"Prices are slightly lower than other good pizzerias in West London."
"Excellent prices, for the quality of food."
"The cost is so reasonable."
"Also they are priced extremely reasonably and our bill came to around £25 included 2 mains, a starter and a drink."
"The prices are good."
"Good food which was value for money."
"The quality is always amazing and the price is crazy cheap in my opinion."
Cons:
"The offered 4 limoncellos… and well… 22.56 for those 4 shots of limoncello… never again."
"Maybe slightly expensive for the quality but hey this is London."
"The BIG issue was that the restaurant printed the receipt for collection at 7.31, which was a blatant lie!"
"Due to a mistake with Apple Pay, I ordered twice the same... Enjoy those extra £19 because you have lost a good regular customer!"
"If you like Napolitean pizza (rubbery dough) it's a good place but the tiramisù is absolutely bad, whipped cream instead of mascarpone and a cheap sponge instead of Savoiardi."
"Unfortunately NOT EVEN ONE! pizza had the right toppings which I have paid for."
"Ordered a takeaway for a family get together but none of the 6 pizzas ordered were cut into slices which was a shame and quite poor to be honest."