Pinocchio Reviews Summary

Service

Pros:

• "Service was good."
• "Was quickly offered a table upstairs and food was good too with generous sizes. Service was excellent and at £33 for 3 courses and a drink I thought good value."
• "Helpful staff."
• "The wait staff were always good and nice, though they were quite busy the first night I was there, I never felt like I had to wait a long time for help - they were present and watchful."
• "The service is efficient and fast, because this is a restaurant that probably serves 100's of covers per night."
• "Really friendly and attentive service on a busy Friday night."
• "The staff were friendly and helpful."

Cons:

• "Service seemed rushed as if they were eager to get us out."
• "Awful Pizza and poor service, Sunday lunch not busy four persons ate outside."
• "Staff are friendly, but pretty slow."
• "Staff friendly but very rushed as restaurant is huge."
• "I feel like they were very sneaky with extra charges added to the set menu."
• "Seemed to be a bit of a rush by an elder member of staff."
• "Service was really slow and not overly friendly."

Food Quality

Pros:

• "The food is good."
• "The food was fantastic value for money, with huge portion sizes."
• "Everything done with very good quality products and lovely taste."
• "Tasty, piping hot food, served promptly."
• "We had a delicious, filling meal at a fair price."
• "The starter was tasty."
• "Lovely authentic Italian food."

Cons:

• "Although it's not expensive, it wasn't the Italian quality you'd expect from a family run restaurant."
• "Very disappointed with my meal today."
• "The garlic bread was very basic in flavour with a lot of cheese."
• "My sons pinnocoio pasta made him unwell all Saturday night."
• "It was very cheap but shows in the quality of food."
• "The food was horrible. Ordered the calamari to start, no taste at all, pretty sure it was frozen."
• "The salad was made with wilted yellow lettuce, the prawns were clearly pre-cooked and defrosted."

Atmosphere

Pros:

• "The atmosphere was good also, it was busy but not too busy!"
• "Always a great lively and relaxed atmosphere."
• "Wonderful atmosphere in this restaurant."
• "The decor is charming and inviting."
• "Easily located restaurant. Very friendly with a family run vibe."
• "Always a table available... vibrant upbeat environment."
• "The restaurant decorations was very old fashioned but pretty."