Call Of The Wild Zoo Reviews Summary

Animal Variety and Enclosures

Pros:

• "Paradise for kids and adults, well cared for animals with amazing diversity and habitats."
• "You are much closer to the animals here compared to the larger zoos."
• "Seeing all the animals including ones we wouldn't normally see was great."
• "The animals look well cared for and the keepers are knowledgeable and friendly."
• "Our 6 year old grandson really enjoyed it, petting wallabies, goats and donkeys."
• "Plenty of monkeys, meerkats reptiles and butterfly's etc, well worth a visit."

Cons:

• "Felt very sad to see the poor Serval cat pacing up and down relentlessly by the window of its enclosure."
• "Disappointing. Great for young kids. However, there was a poor tortoise who was very large and being harassed by parents and kids."
• "Animals did not look happy or well looked after. The 'butterfly' house was a complete joke, no butterflies and plastic plants!"
• "Empty ponds with two butterflies seen in total!"
• "Animals in bad conditions with bad viewing angles and obstructive cages that did not allow for good photos or a clear view of the animal."
• "The serval was trapped between the electrical fence and enclosure."

Staff and Customer Service

Pros:

• "Brilliant friendly staff at reception, hosting shows and in the food and drink outlets."
• "All the staff were extremely welcoming, friendly and polite."
• "Staff were very welcoming, friendly and knowledgeable."
• "The staff members were brilliant, all happy to talk and answer questions."
• "The keepers are friendly and knowledgeable. They always try to answer my son's random questions."
• "All of the keepers were very friendly and knowledgeable and the experience was extremely hands on."

Cons:

• "We had an issue with our booking that was resolved so quickly all staff were so helpful and friendly!"
• "The staff were fantastic, and very helpful, thank you so much ladies for the tea and treats for my granddaughter and for the hot drink for my hubby."
• "This should not be open until finished. I found a lot of hazards and potential accidents that could happen on my visit."
• "Parking is terrible, animals are in poor condition, when we went there was leftover scaffolding on the floor."
• "It didn't seem that the animals were well cared for."
• "Probably the most miserable place I have ever visited."

Facilities and Amenities

Pros:

• "Food, drink, ice creams all reasonably priced and excellent standard."
• "Toilets and baby changing stations were clean. Hand cleaning stations were filled with hand soap or hand sanitiser."
• "The food is ok but nothing special, not too badly priced and served timely from what looked like a clean and tidy environment."
• "Facilities were also great, lovely hot chocolate and sausage rolls too!"
• "The food in the snack shack is very tasty and reasonably priced."
• "There is great selection of animals to see and learn about and they all seem to be very well looked after and cared for."

Cons:

• "The bird show was short and sweet as only one of the birds successfully flew anywhere, and the goat they brought out just kinda ran around whilst they chased her."
• "There are now two toilets blocks and ice cream stalls along with an outdoor cafe."
• "We had some one on one time with the Lemurs; our grandson was able to hand feed them."
• "Toilets were disgusting, paddling in urine, signs still refer to tropical wings, which must be the last time they checked them!"
• "The grotto… we booked for 12, we waited for 40 mins +"
• "The 'zoo' is like a building site with workers lingering around discussing building plans."