Carmel Reviews Summary

Food Quality and Taste

Pros:

• "The food was simply incredible. I could taste the freshness and inventiveness in every bite."
• "Delicious dishes using fresh products."
• "The menu is full of creative, exciting flavours."
• "Every ingredient here is treated with respect and attention."
• "The Za'atar flat bread was super light and fluffy with great flavour."
• "The combination of grilled and charred textures, combined with Middle Eastern flavours and fresh, honest-to-goodness seasonal produce results in an extremely compelling menu of mouthwatering flavours."

Cons:

• "Sadly the food was hit and miss - the hummus was very bland, the tzatziki had far too much dill and wasn’t enjoyable."
• "The spiced lamb flatbread was lovely but the lamb was maybe overseasoned."
• "The chicken came out pink, yet we were told it was cooked for hours which It did not taste like."
• "Fried aubergine - it was not cooked properly and not enjoyable to eat at all."
• "Food was just ok. The experience inside seems great with a very fun vibe."

Service and Staff

Pros:

• "Thanks to the waitress, Fabiana, who really impressed our party of 20 odd people with her politeness and attentiveness."
• "It's always a pleasure to dine at Carmel due to the excellent service."
• "Sitting at the counter of the open kitchen gave me a great chance to interact with the chefs and learn about Carmel’s food philosophy."
• "The staff were very friendly and helped us to choose. Food was amazing, we will definitely contact back!"
• "Beautiful open kitchen, attentive staff despite being at capacity."

Cons:

• "We also had bad service, no one came to check on us, we were pretty much ignored, had to ask to order a few times never got asked."
• "Definitely recommend to come here although I have to be honest the service was terrible and very slow!"
• "Service is inefficient and unorganized; we had to remind the waiter about our drinks (which arrived after we finished our first course)."
• "Service started very well the girls were friendly and helpful. However, it took over half an hour to clear the table and once we were given the dessert menus."
• "Staff turnover is high and service quality, starting with the manager, can be hit and miss."

Ambiance and Atmosphere

Pros:

• "The atmosphere was incredible - the perfect vibe in every way."
• "Beautiful, slightly boho chic interior vibe goes great with the atmosphere of the whole place."
• "Gorgeous night here with beautiful delicious food and drinks."
• "The ambience is wonderful. Beautiful music playing, gorgeous plants hanging and exposed brick with a cozy yet still light and airy feel."
• "London needs more places like this, great food and an electric vibe. Great place for a date or go with friends."

Cons:

• "We love Carmel but were disappointed on our latest visit. A group of 7 we were seated outside at a bench table beside the air con outlet, which pumped hot air towards one end of the table on the hottest day of the year."
• "Sadly we were crammed in by the fire exit in-between a load of cardboard boxes, and the kitchen eating area. We had no where to put out coats etc."
• "You will leave hungry or feeling a bit robbed, or both. Enjoyment of the food is crushed by woefully small portions with no accompaniment."
• "People also kept hitting my back as they walked behind me because it’s so cramped - good luck getting a wheelchair into or through this place."
• "Service is 0 stars. I don’t normally call places on this, because anyone can have a bad day. But here everyone was having a bad day."