Winterbourne House & Garden Reviews Summary

Category: Botanical garden Birmingham

Address: 58 Edgbaston Park Rd, Birmingham, B15 2RT, United Kingdom

Phone: +441214143003

Rating: 4.8
based on 278 reviews.

House and Exhibits

Pros:

  • "The house is beautifully presented, and room displays change to retain interest."
  • "House is well worth a look around too."
  • "The house has a bunch of exhibits that you wouldn't expect and the rooms are great fun to wonder through."
  • "House is very interesting showing how the very well off lived at the start of the 20th century."
  • "The house features exhibitions, objects and information about the site's history."
  • "The house is worth visiting with well presented information about the family for which it was built."
  • "The house is beautifully restored in the original Arts & Crafts style, with information about the former owners displayed throughout."

Cons:

  • "Not impressed by the house at all and the service was terribly poor but still worth a visit."
  • "The house is quite small and will take 30 mins to look round."
  • "There's only a few rooms to look at, which was disappointing."
  • "A beautiful old house but surprisingly no Xmas decorations other than a single tree."
  • "Very disappointing compared to Wightwick Manor and Coleton Fishacre in Devon."
  • "Rooms of the large house are decorated for the early 1900s."
  • "The whole place lacked any sort of atmosphere, a great disappointment."

Gardens

Pros:

  • "The gardens are gorgeous, especially right now with all of the autumn colours being so vibrant."
  • "The gardens are a delight, even in soggy weather!"
  • "Gem of a place, garden's are amazing, different sections, lot's of colour."
  • "The gardens are well kept and lots of places to sit and enjoy the views."
  • "The gardens are good and well worth a walk around."
  • "The gardens are beautiful and really relaxing."
  • "The gardens are so lovely and varied with such a variety of species and colours."

Cons:

  • "Some areas of garden are inaccessible but wheelchairs can get a long way round on reasonable pathways."
  • "While it's probably not the best time of year to see the garden the state of it wasn't exactly inspirational! It needed weeding."
  • "The gardens are also very bare at this time of year, but the entrance fee remains the same."
  • "A nice walk but needs some attention as most borders had significant weeds in."
  • "Pity most weren't labelled and there was no one around to ask."
  • "Only flaw tea and coffee were awful, cakes were delish. Bring a picnic."
  • "The downside with the blooming flowers is that they attract many bees and one of them strangely decided to sting me."

Café and Food Options

Pros:

  • "Good food options in a well appointed cafe."
  • "The food in the cafe is great and there are a good selection of gluten free cakes."
  • "Lunch options at the café were delicious."
  • "The café on site has great vegan options, vegan cakes and sandwiches and lovely tea."
  • "The restaurant serves good food, lovely cakes."
  • "The food at the cafe was excellent."
  • "The tearoom offers tea, coffee, a selection of freshly baked cakes and sandwiches."

Cons:

  • "The scones were not good, I hope they improve the quality."
  • "Not to mention the gardener was a complete a-hole!"
  • "R had a pot of tea bag tea which wasn't very inspiring."
  • "He wanted a latte for me (I'm allergic to tea) but was told that he could only have an Americano."
  • "Had an afternoon tea there but the scone is not a fresh one and the tea is just one with tea bag so I wouldn't recommend."
  • "Unfortunately the service in the cafe really let the day down, it was incredibly slow and chaotic."
  • "The afternoon tea was very overpriced for what you got."

Accessibility and Location

Pros:

  • "House is mostly accessible with lift to first floor."
  • "Surprisingly located right in the middle of the city near University of Birmingham, Winterborne House and Garden is a very pretty and well maintained place to visit."
  • "Easily accessible by bus from Birmingham city centre."
  • "Free parking with disability access."
  • "The house and gardens, restaurant and all other areas are wheelchair friendly."
  • "Easy access for pushchairs and wheelchairs. Paths are well maintained."
  • "A real gem right in the middle of all the hustle and bustle of Birmingham."

Cons:

  • "Some areas of garden are inaccessible but wheelchairs can get a long way round on reasonable pathways."
  • "Car park is cramped with the lines being very close-spaced; this can be tricky to negotiate when full."
  • "Parking is rather limited."
  • "Parking can be limited during peak times."
  • "Limited parking."
  • "Free parking but not many parking spaces."
  • "I think for someone to have to pay £6.20 for a child over five is not acceptable, only £1 reduction."

Staff and Customer Service

Pros:

  • "Really friendly staff."
  • "Staff were well prepared with plenty of distancing and hygiene measures in place."
  • "The staff are friendly and helpful."
  • "The staff at Winterbourne Gardens are some of the friendliest I have encountered."
  • "Staff were pleasant and helpful."
  • "The staff are knowledgeable, helpful and friendly."
  • "The staff were exceptional, taking care of our high tea."

Cons:

  • "Not impressed by the house at all and the service was terribly poor but still worth a visit."
  • "There was one person serving while others cleared the tables and washed up so it didn't appear very organised."
  • "Altogether a disappointing experience made worse by a very long wait."
  • "The advertised demonstration in the print show was non existent."
  • "Staff appeared to be recent recruits but showed much enthusiasm."
  • "One thing I tell everyone is be ready to find some grumpy old people that seem to have forgotten how it is to be a child and will make snarky comments or give you dirty looks!"
  • "Unfortunately the service in the cafe really let the day down, it was incredibly slow and chaotic."

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