Haskins Garden Centre Roundstone Reviews Summary

Facilities & Accessibility

Pros:

• "A large car park at the front and all disabled friendly."
• "Plenty of parking also, in spacious, well kept grounds."
• "Large, well laid out car park, only marked down to 4 stars because of the toilets."
• "There's ample parking outside the store with disabled parking available."
• "Lovely spacious garden centre with close level parking."
• "On the same complex there is an aquatic fish centre. Mountain warehouse and hobbycraft. Good car parking."
• "You can also request a wheelchair if needed, these are located at the exit doorway."

Cons:

• "Toilets are placed down what feels like a mile long corridor, don't leave going to the toilet too late."
• "The water in the ladies toilets is so hot it scolded my hands."
• "However, be warned though that on a Sunday its very very busy, so it is very difficult to get a parking space."
• "Parking is terrible at this time of the year with xmas going on, store was packed."
• "What a disaster! For a start, they're dog friendly but there are absolutely no bins in the car park."

Staff & Service

Pros:

• "Staff helpful & courteous."
• "Friendly and helpful staff."
• "Very helpful and polite service."
• "Staff really great and helpful."
• "The staff were very friendly and taking care of everyone both in the cafe and at throughout the store."
• "Every single staff member we encountered in the cafe was happy, helpful and incredibly lovely."
• "The staff are all friendly and helpful and there is plenty of seating in the roomy dining area."

Cons:

• "The staff don't seem to want to put their self out for you like they use to do."
• "The restaurant in normally ok, if not a bit expensive. But today the service and attitude of the staff was shocking."
• "The cafe however, I will not be returning to. The lady serving me was very rude and dismissive."
• "Blatantly didn’t want to be there and when we asked her advice on how to pot our succulent, we were met with passive aggression and reluctance."
• "Horrendous customer service from a middle aged lady with deep red hair yesterday in the succulent section in the garden centre."
• "When I asked for another small pat of butter, I got tutted at."
• "Bad customer service!!"

Food & Restaurant

Pros:

• "Not as cheap as a cafe, and not as expensive as a restaurant, the prices are reasonable for the quality of what you get."
• "The food was cooked fresh especially the pizza's which are a must."
• "Always good here, large choice of different types of meals, pizza, roast dinner, salads, sandwiches and cakes."
• "The restaurant sells irresistible cakes and pastries, good coffee as well as an array of main meals and lunches."
• "Had some haddock and chips for lunch with lemon and tartare sauce. Served to us by a very pleasant young lady. Food was piping hot!"
• "The restaurant far exceeds expectations for a garden centre, the Sunday roast is really tasty and worth the price."
• "The food was of a high standard & tasty."

Cons:

• "Our first lunch in restaurant today, and won’t be returning... fish and chips and roast barely warm and veg thrown on plate."
• "The accompanying garlic bread was over cooked and inedible."
• "The Christmas decorations are excellent but the staff don't seem to want to put their self out for you like they use to do and we had lunch there which was a toasty sandwich and it came with chips and it was cold."
• "The Cakes were very stale in fact disgusting so dry and over priced."
• "Kids fish 'n chips was very bland. The fish and batter was tasteless."
• "The worst food ever... food was cold, tasted of nothing and a child portion for £9.99 not good."
• "Went for breakfast yesterday a treat for Christmas. Won’t be going again. It’s was only Luke warm, fried egg hard one coffee ok but other like dishwater."

Value & Pricing

Pros:

• "The cafe is a great place to stop to eat where it doesn't break the bank but gives all a great moment out."
• "Great value at only £9.99."
• "Plants were abundant, well tended and reasonably priced."
• "Lovely garden centre with good quality, well priced plants, as well as a great range of non-horticulture goods - some amazing toys!"
• "Portion sizes on the food are good though so you do get your moneys worth."
• "Good products some times a little pricey but always good quality."
• "Look for a bargain as it can be a little pricey, but it's worth the trip."

Cons:

• "Expensive compared to other local garden centres but very good quality."
• "Some items are gratuitously expensive."
• "The cake prices have really rocketed recently. One particular cake is now £5.95 per slice!"
• "Very high prices though, for example £4.99 for a bottle of beer, or £19.99 for a gift pack of four bottles with a thin wall glass."
• "Restaurant/cafe is unbelievably extortionate, and the quality is not that great."
• "The price can be very high."
• "Wondered why so many people still come here, the prices are so over inflated."