Harlow Mill Beefeater Reviews Summary

Location & Ambience

Pros:

• "Excellent location right next to the Burnt Mill Lock."
• "Although it’s modern inside, they’ve also retained some great old features from the building, too."
• "Really nice interior and ambience to the place."
• "The pub is a short walk from Harlow Mill station, easily accessible by road, and located next to the river Stort, so is a great place to stop off after a walk along the river."
• "The harlow mill is in a beautiful setting and a great place to take family and friends that don't know harlow."
• "Great looking place with an awesome outside area next to the canal when it's sunny."
• "The atmosphere was buzzing, and very festive."

Cons:

• "The place smells and feels like it could do with a refresh; especially in the bar area."
• "No outdoor meals after 4pm, no food on the grass area only on the patio which is cramped and next to the car park."
• "Surprised just how close the smoking area is to the eating areas and was quite shocked just how much dogs mess there was in the beer garden and outside area."
• "Dirty outside area full of overflowing ashtrays."
• "First of all as we entered the building there was an awful smell of damp which we smelt the whole time we were there."
• "Don't sit inside restaurant near entrance, too much cigarette smoke drifting in from outside as they keep front doors open, a real turnoff."
• "The decor inside was dirty & old, it's in desperate need of refurbishment!"

Service & Staff

Pros:

• "Served by friendly knowledgeable staff."
• "The staff are absolutely lovely."
• "The staff are welcoming & very helpful the service is prompt, food is sent out in good time, hot & cooked well, never felt rushed or unattended."
• "Our waiter was lovely - Joanne, so friendly and polite. Quick service and our food was lovely."
• "On the upper side staff very helpful."
• "The staff were extremely competent and knew what they needed to do but still remain welcoming."
• "The staff were very welcoming and our waitress Julie was very friendly and helpful."

Cons:

• "The manager opened up 10 mins late with a stinking attitude."
• "Assistant Manager has real bad manners."
• "Staff more interested in seating people and refilling the buffet drinks."
• "Rude waitress."
• "We waited 25 minutes past our booking at the front desk to be seated, we was told that they was under staffed."
• "Once seated the service was slow."
• "The waitress we spoke to was incredibly rude and dismissive, saying it wasn't her problem and that we couldn't just change our order because we felt like it."

Food & Drink

Pros:

• "The food was laid out well and was very tasty."
• "Delicious, cooked well and quick service!"
• "Had a nice meal for a fair price."
• "Food is great."
• "The food was great it was well presented nicely cooked and arrived hot."
• "The food was great value for money and very nice."
• "The food is good."

Cons:

• "Triple cooked chips weren't they were generic oven cooked. Mushroom freezing. Chips cold."
• "Food was lower than expected even for a Beefeater."
• "Way too expensive for what was given, the chip portions are far too small."
• "Food was waiting on the hot waiting area 4 ages, food was very bland."
• "Food disappointing and overpriced in view of poor quality."
• "The food has gone down hill my partner had full rack of ribs and they tasted like old meat."
• "The food that we did have was also poor."