Address: Barnes Mill Rd, Chelmsford, CM2 6NL, United Kingdom
Phone: +441245495336
Rating: 4.5
based on 458 reviews.
Service
Pros:
"Our waitress was lovely and helpful and arranged a little birthday treat for my teenage son but made sure she didn’t sing so he didn’t get embarrassed!"
"Our waitress, Diane, could not have been more helpful or attentive."
"Service was not affected in any way. Our waiter was friendly, attentive and efficient."
"The service we had from Connor was second to none. He was so helpful and personable."
"Our waitress Diane looked after us very well with no request a problem."
"Sharon G was our waitress. She was very patient, very knowledgeable and very helpful for three hours solid."
"The waiter ‘Apos’ was extremely helpful and friendly. His attitude and passion for the job and customers was the best I’ve ever seen."
Cons:
"Service - polite but all young, inexperienced staff who lacked common sense."
"Service charge I think is a bit much, especially with how much we spent there."
"We were very disappointed that M&C no longer has a dedicated bar - we used to love the bar, the open fire and feel the lack of this really takes away from the whole ‘going out’ experience."
"Service was slow for drinks but very quick for the food, overall experience was good but can be improved."
"We were persistently interrupted for payment whilst we were trying to eat and asked to go inside to pay whilst we were eating (wifi not connecting)."
"Waiting way to long to be served."
"Service was slow and the special requests made in the notes on the booking were ignored."
Food Quality
Pros:
"Had the best 18th birthday experience here."
"Really lovely meal here, shared the camembert starter, Steak was tasty, bbq ribs were delicious, and topped off with creme brulee and winter berry pavlova."
"Brilliant service and food! We both had the 8oz fillet steak, one blue and one rare and they were both cooked to perfection."
"The food was amazing and the service was really good."
"The food was amazing and portion sizes more than plenty."
"Food was amazing - and delicious!"
"Food was fantastic, well cooked and steak was how we wanted."
Cons:
"Nachos were a disappointment, very dry with some black ones which was off putting."
"We recently experienced the worst steak we've ever eaten at any restaurant, it was so tough it was almost inedible."
"The bacon that they put on top wasn't crispy like expected it was pink with white fat that was still soft on it."
"The near £20 burger was average size, but very dry and over cooked."
"The onion loaf wasn't a loaf it was a overcooked oily bit of rubbery mess."
"The steak 🥩 was shocking tough for a 30day aged steak."
"The food was really tasty but unfortunately not piping hot."
Atmosphere
Pros:
"Lovely atmosphere. Staff are always professional."
"There is a nice and relaxing environment where you don’t feel rushed."
"Atmosphere was fantastic good upbeat music and generally a lovely vibe."
"A cosy, warm atmosphere and the Christmas decorations are lovely with the Christmas trees dotted around."
"The atmosphere was intimate, though not under-lit."
"Wonderful food, great atmosphere."
"I really like the atmosphere, lots of character without being contrived on bit."
Cons:
"It was also rather chilly sitting at the table, I realise it’s a big place to heat and energy prices are high but I’d rather stay home than tough it out in an under heated eatery."
"The female manager was quite rude when we were asking why we hadn't been seated despite being there before our booking time."
"It was a bit chilly in the restaurant overall, not cold, but could have been a degree or two warmer to be comfortable."
"However its very expensive for what you get."
"We won’t be returning any time soon, which is a shame."
"Absolutely appalling reaction by staff as I entered because I had a well-behaved, groomed, and clean cavapoo with me."
"I took my mum on a Saturday at 12 pm, the restaurant was absolutely freezing."
Value
Pros:
"The lunch time menu was excellent value."
"We will 100% be returning for more of the brilliant value deals during the week!"
"Food delicious and we thought a very good price for the amount we had, plus the voucher m&c sent us."
"The lunch time set menu is very good value for money."
"Generally good value for money."
"The price was around £60 for the 2 of us but that included 3 courses, drinks, coffee and extras with the main meal."
"Food has always been great. Every time I come here, I have never been disappointed."
Cons:
"Price-wise, it's more than I'd usually pay at a restaurant £95 for 3 adult mains and a toddler meal with a soda drink each."
"The bill was £200 and certainly not worth it for the quality of food received."
"Average food at eye watering prices."
"Was ok but it is very expensive for what you get. We did have a lovely waiter but as we were in a large party, service was slow."
"However we will think twice before returning and would be unlikely to recommend to friends and family due to the recent partnership with Euro Car Parks."
"Based on the price, I won't be visiting again anytime soon and will save Miller & Carter for special occasions only."
"A lot of the menu choice was out of stock on the evening I visited."