Address: 5 Hill St, Richmond, TW9 1SX, United Kingdom
Phone: +442083326833
Rating: 4.8
based on 198 reviews.
Dentistry and Tools
Pros:
"The advanced tools this dentistry uses I haven't seen anywhere else in my life."
"The dental surgery is gorgeous; the bathroom is something you would find in a boutique hotel!"
"Additionally the surgery is in a beautifully restored historic building which must be one of the most attractive dental practices in London."
"The dental surgery is located on the centre of Richmond, modern building, designed with an emphasis on comfort and relaxation."
"The practice is immaculate, a joy to visit."
"The place itself is very clean and clearly kept up to date."
Cons:
"Very slick presentation but inconsistent service and administration."
Staff and Dentists
Pros:
"I'm really pleased to have finally found a dentist I like."
"Dr Bhardwaj was extremely professional and courteous and went to great lengths to both put me at my ease and fully explain the procedure."
"Antonio listens carefully to your needs, he wants to make you feel relaxed and completes everything to the highest of standards."
"Noor and Rafi are always friendly and caring, very welcoming."
"Zakia on reception exudes a calm and professional manner."
"Mahsa in reception was very professional and helpful."
"Zakia at reception is very professional, caring and pays attention to details."
Cons:
"The owner Dr Mani was clearly a used car salesman in a past life."
"The receptionist wouldn't book me to be seen as soon as possible and asked me to take painkillers for another 3 days."
"The receptionist was rather unhelpful and abrupt."
"It is so unprofessional how they use their receptionist to provide medical advise and avoid clients issues."
Treatment and Care
Pros:
"Just finished my my first round of Invisalign treatement with Dr Neha Kapur. Really pleased with my results and excellent advise and treatment from Dr Neha."
"Cant thank Anastasia enough for the great work on straightening my teeth they look great."
"The treatment was swift and painless, and Dr Mani explained each stage of the process for reassurance."
"After dreading my routine Hygienist appointments with another dentist, I switched to The Smile Studio upon discovering they do Airflow, a far more efficient and less excruciating treatment for teeth and gum cleaning than I'd been used to."
"The treatment was 97% painless."
"I would highly recommend Dr Mani and The Smile Studios to anyone."
"The hygienist (Bea) at this place is second to none. The best I’ve ever had."
Cons:
"100% would not recommend, get your Invisalign treatment and aftercare elsewhere."
"Had a terrible experience with the hygienist. She was deliberately rude throughout the treatment."
"They'll just present you with the fastest method to straighten your teeth even if it means unnecessarily removing completely healthy teeth."
"Absolutely shocked and disgusted by the level of support and aftercare throughout and following Invisalign treatment at Smile Studios in Richmond."
"I have to now start all over again with another dentist." (In reference to dissatisfaction with previous treatment)
"I’m very disappointed with the dentist... Unacceptable and no help from their side, only excuses and running from any responsibility."
"The whole procedure took only 15 mins... and was fine overall. What I was surprised about was the lack of advice after."