Dental Beauty Romford Reviews Summary

Quality of Dental Treatments

Pros:

• "Best experience of a dentist practice I've had."
• "Dr Hadley really put my mind at rest. Very patient and professional and my teeth ended up looking and feeling great."
• "Dr Will Holmes did my composite bonding last august and they have looked perfect since."
• "I would also like to thank Nicola, the very kind dental nurse who helped to put me at ease as I’m generally quite scared when having a filling."
• "I have had the best results with my teeth I couldn't have asked for the end result thanks to Will and Katherina."
• "I am so happy with results of my composite bonding and that Will and the team gave me - I’ve been given a complete smile makeover and am finally confident enough to smile in front of the camera with my teeth showing!"
• "I have been going to Dental Beauty Romford since October 2020. I decided to get clear braces as I have always been unhappy with my teeth. My braces were removed yesterday, and I am SO happy with the result."
• "I had the pleasure of being treated by Dr. Balraj Sohal at another surgery but am now going to change to this practice so I can continue to be seen by him."
• "I had a chipped tooth fixed at Dental Beauty and it was so quick and hassle free."
• "I went to Dental Beauty in August 2020 for composite bonding treatment on my tooth. Both the consultation and dental work were excellent."

Cons:

• "Everything seems good. However, I was told I should consider getting a who row of teeth done when I only needed a single tooth done."
• "My review is for my procedure in September 2020.Was told I needed to have 2 molars removed so impacted Wisdom teeth could grow through, in process of having molars removed, I was in agony, dentist stated it cannot be hurting there is anaesthetic in."
• "I visited this dentist many years ago! I’m not sure if it’s the same older Indian male dentist that’s still there now but when I went this man removed my upper tooth unnecessarily knowing there was nothing with it."
• "Just had my 6 monthly hygienist appointment with a new hygienist and assistant, both were friendly with a good professional manner, sorry I can't recall your names! Teeth feel nice and clean and a lot better now, thanks."
• "The worst dental clinic in United Kingdom, the are just after your money and cares less for the patients well-being. missed my appointment yesterday by 20 minutes because I was in great pain, only to be told I can't see a dentist unless I make another 30 pounds holding fee."
• "I would have given 0 stars if possible!! I had a bad experience with Dr Alex Hadley. After having a check up he suggested to have a crown fitted on my tooth and I agreed. Bad choice!!! As soon as he started working on the tooth I started having pain."

Customer Service and Staff Friendliness

Pros:

• "Normally terrified of having any work done but receptionists were amazing."
• "I am so grateful to have my tooth back to being as good as new. Even the molds, I had only collected the week before, still fit perfectly. Well done Henry and thank you for being so personable too! Definitely helped me."
• "Thank you to Dr Will Holmes, Karolina Jaloveckaite, and the outstanding staff at Dental Beauty Romford."
• "I had an appointment on Wednesday which did not go as plan as the affected tooth is extremely decayed and need a RCT, however the dentist did the best she could to ease the pain and gave me a temporary filling to stop it from getting worse."
• "The receptionists (especially Dani) was extremely kind to call me back after I wasn’t happy with my initial service and to make me feel heard and attended to."
• "I visited Dental Beauty on Monday 12th June both appointments where excellent Catherine the dentist caring and professional as ever - then onto Ishita hygienist and her dental nurse Sonia both were so friendly kind and put me at ease."
• "Last but not least, Simona and Maureen thanks so much for not only being the welcoming front to Dental Beauty but for navigating my invoice issues all the while dealing with a brand new booking system."
• "The entire staff’s professionalism and warmth made every visit a pleasure."
• "First time in this dental practice has an NHS patient and I must say I was extremely impressed with the work and care taken with my dentist dan."
• "I recently joined this dentist as I struggled to get an appointment at my usual dentist. I received an appointment promptly even though I had not been here before."

Cons:

• "Do not advertise NHS emergency availability on your website and then call me back to tell me NHS is not possible."
• "Been waiting for several months. 10 mins late for first appointment and Receptionist at clinic at 4pm 20/03/2023 was not accommodating."
• "Booked an appointment for a consultation but had to reschedule. Gave a week's notice and clearly stated the date change in email and on the phone and even received confirmation of the new appointment in email."
• "There is so much demand for dental services and this place is filled with people all the time which is great for them."
• "Never answer the phone. Been phoning for around 3 days to get an appointment. Line just says we know you are holding, someone will be with you shortly."

Professionalism and Expertise

Pros:

• "I would highly recommend dental beauty to anyone who wants high quality treatment by people who are passionate about what they do."
• "I visited Dental Beauty Romford a few months back in need of a replacement crown and veneer. Across my 6 sessions, Irene has helped restore my teeth to a much healthier state and make them look incredibly authentic."
• "Every staff was welcoming and professional. My dentist Jaz and his assistant Simone were exceptional."
• "Excellent service from start finish. The reception staff are really efficient and the renovation of the practice looks amazing."
• "I had really bad nerve injury and urgently needed a route canal, there were no appointments available but Dr Jas saw how much pain i was in and managed to fit my in between his existing appointments, he advised me well on what the different treatment options were and what would work best for me."
• "The practice is clean and light, a world away from the other dental practices I’ve been to."
• "I have only been to this dentist, and am so pleased with the care and professionalism!"
• "I attended recently for a filling. My dentist Alex and nurse Katarina did an amazing job, put me at ease throughout."
• "I've just visited the newly refurbished dental practise. The reception staff are always so lovely and welcoming."
• "Would love to say a massive thank you to all, you gave me back my smile that I had lost 35 years ago due to a childhood accident chipping my front teeth."

Cons:

• "I had to wait 30mins in pain for the dentist and 2nd time I had appointment and I still had to wait another 30mins.. what's the point to have an appointment if you still have to wait a lot, wasting of time."
• "Great experience meeting with dentist and hygienist - really thorough. Expensive treatment plan though compared to others in the area and beware of their pressure to get you booked in for treatments all at once, at a hefty cost."
• "Unfortunately I've really struggled with this practice."
• "I would have given 0 stars if possible!! I had a bad experience with Dr Alex Hadley."
• "The worst dental clinic in United Kingdom, the are just after your money and cares less for the patients well-being."